Ambassador Supervisor, Park Operations

Entertainment Places; San Antonio (TX); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Free park admission

Discounts on tickets for family and朋友

Park discounts on food and merchandise

Scholarship opportunities

Exclusive employee events

Job summary

SeaWorld Parks & Entertainment is seeking enthusiastic Ambassadors in San Antonio to supervise shifts, maintain high guest service standards, and train teammates. You’ll ensure safety procedures are followed, manage schedules and labor, and help with animal program check-ins.

A friendly, flexible, and outgoing attitude is essential for this fast-paced environment. Applicants must be at least 16, and 18 for certain venues, with prior theme park or hospitality experience.

Qualifications

• Must be at least 16 years old; 18+ for certain venues.
• Must provide approved footwear on first date of employment.
• Minimum of three months park experience or three months leadership in hospitality.
• Excellent verbal and written communication.

Responsibilities

• Supervise a shift within a specific outlet.
• Maintain a positive ambassador atmosphere and guest service while following safety guidelines.
• Train and coach ambassadors per SEA guidelines.
• Track ambassador labor including scheduling and breaks.
• Ensure tasks are completed timely and areas are cleaned as designated.
• Assist ambassadors with animal program check-ins and issues.

Skills

Customer service

Guest interaction

Leadership

Communication skills

Job description

SeaWorld Parks & Entertainment is seeking enthusiastic Ambassadors in San Antonio to supervise shifts, maintain high guest service standards, and train teammates. You’ll ensure safety procedures are followed, manage schedules and labor, and help with animal program check-ins.

A friendly, flexible, and outgoing attitude is essential for this fast-paced environment. Applicants must be at least 16, and 18 for certain venues, with prior theme park or hospitality experience.