AM Server The Grill Room

The Windsor Court; Duluth (GA); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Server to join their team. In this role, you will be responsible for providing exceptional service to guests by taking food and drink orders, serving meals, and ensuring a pleasant dining experience. You'll engage with customers in a friendly manner, maintain cleanliness, and operate the P.O.S. system. If you thrive in a fast-paced environment and have a passion for hospitality, this opportunity allows you to shine in a vibrant setting, making every guest's experience memorable. Join a team that values quality service and offers a dynamic work atmosphere.

Qualifications

• High school diploma preferred with experience in hospitality or related field.
• Alcohol Awareness Certification required.

Responsibilities

• Take food and drink orders and serve customers efficiently.
• Clear and reset tables while ensuring cleanliness.

Skills

Customer Service

Communication

Cash Handling

Problem Solving

Time Management

Education

High School Diploma or Equivalent

Tools

P.O.S. System

Job description

Description

The Windsor Court is looking for a Server responsible for taking customers' food and drink orders, serving food and beverages, preparing itemized checks, and sometimes accepting payments. May perform additional duties, including escorting guests to tables, serving customers seated at counters, setting up and clearing tables, or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner.

JOB DUTIES

• Comply at all times with The Windsor Court standards and regulations to encourage safe and efficient hotel operations.
• Comply with certification requirements as applicable to the position, including Alcohol Awareness, Food Handlers, Safety, etc.
• Be familiar with the organization of the restaurant and lounge and know the function of each job position.
• Have a thorough knowledge of menus and specials in the restaurant.
• Service guests with all food and beverage requirements in a warm, friendly, courteous, and professional manner.
• Clear, clean, and reset tables as needed.
• Be familiar with the operation of the P.O.S. system.
• Carry out cashiering functions, such as closing checks.
• Perform opening and closing procedures, as well as side work duties according to station rotation assignment.
• Ensure that tables and side stands are kept stocked, tidy and clean.
• Perform other tasks/jobs as assigned by the supervisor or manager.

Requirements

• A high school diploma or equivalent and experience in a hotel or a related field are preferred.
• Alcohol Awareness Certification (must comply with State regulations)
• Must be able to convey information and ideas.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations.
• Must be able to work a flexible schedule, including weekends and holidays.