AM Server Restaurant

Midas Hospitality; Town of Canandaigua (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive PTO

Medical, dental, and vision insurance

401(k) with company match

Employee assistance program (EAP)

Hotel and travel discounts

Career advancement opportunities

Job summary

Midas Hospitality is seeking a Restaurant Server to join the Hotel Food & Beverage team. The role emphasizes greeting guests, presenting menus, taking orders, and delivering meals with accuracy and care.

The ideal candidate will have strong communication, a customer service mindset, and the ability to work in a fast-paced environment while supporting team collaboration and hotel services.

Qualifications

• Excellent communication and guest interaction abilities.
• Ability to multitask in a fast-paced dining environment.
• Familiarity with POS systems and cash handling procedures.

Responsibilities

• Greet guests and create a welcoming dining experience.
• Explain menus and answer questions about ingredients and preparation.
• Take and input accurate orders into the POS system.
• Deliver food and beverages promptly with accuracy and presentation.
• Monitor guest satisfaction and respond to requests or concerns.
• Utilize upselling techniques to enhance guest experience.

Skills

Communication

Interpersonal skills

Cash handling

POS systems

Tools

POS software

Job description

Restaurant Server – Hotel Food & Beverage Service

Start Your Journey with Midas Hospitality: Midas Hospitality is seeking an energetic, guest-focused, and service-driven Restaurant Server to join our Food & Beverage team. This role plays an important part in creating memorable dining experiences by providing welcoming, knowledgeable, and attentive service to every guest. The ideal candidate enjoys interacting with people, works well in a fast-paced environment, and takes pride in delivering exceptional hospitality.

What You Will Be Doing:

• Greeting guests promptly and create a welcoming and friendly dining experience.
• Present menus, explain food and beverage offerings, and answer guest questions regarding ingredients, preparation methods, and recommendations.
• Take accurate food and beverage orders and enter them into the Point of Sale (POS) system.
• Deliver food and beverages promptly while ensuring accuracy, quality, and presentation standards.
• Monitor guest satisfaction throughout the dining experience and respond quickly to requests or concerns.
• Utilize suggestive selling and upselling techniques to enhance the guest experience and support restaurant revenue goals.
• Prepare and process guest checks, handle cash and credit card transactions, and follow all payment procedures.
• Maintain cleanliness and organization of tables, dining areas, service stations, and equipment.
• Complete opening, closing, and side-work duties according to restaurant standards.
• Follow all food safety, sanitation, alcohol service, and health department regulations.
• Work collaboratively with kitchen associates, bartenders, hosts, and other team members to ensure smooth operations.
• Maintain knowledge of daily specials, promotions, menu updates, and hotel offerings.
• Support banquets, catering, or special event service as needed.
• Assist with additional responsibilities and projects assigned by restaurant or hotel leadership.

What You Bring:

• Previous restaurant, food service, hospitality, or customer service experience preferred but not required.
• Strong communication and interpersonal skills with the ability to create positive guest interactions.
• Knowledge of food and beverage service standards, POS systems, and cash handling procedures preferred.
• Ability to multitask and remain organized in a fast-paced environment.
• Strong attention to detail and commitment to service excellence.
• Ability to work effectively as part of a team.
• Alcohol service certification or food handler certification preferred where required by local or state regulations.
• Ability to work a flexible schedule including mornings, evenings, weekends, holidays, and special events.

Physical Requirements:

This position requires frequent standing, walking, bending, reaching, carrying trays, and repetitive use of hands throughout the shift. Candidates should be able to lift and carry up to 30 pounds with or without reasonable accommodation. Work is performed in a restaurant and hotel environment and may involve exposure to moderate noise levels, hot surfaces, kitchen equipment, and varying temperatures.

What We Offer:

• Growth and development opportunities and access to learning resources.
• Competitive Paid Time Off (PTO) policies.
• Medical, Dental, and Vision insurance options.
• 401(k) with company match.
• Employee Assistance Program (EAP).
• Hotel and travel discounts.
• Employee recognition programs and career advancement opportunities.

About Midas Hospitality:

Founded in 2006, Midas Hospitality is a leading hotel management, development, and investment company with a portfolio of over 40 hotels across 14 states and more than 1,000 associates. Through partnerships with Marriott, Hilton, and IHG, Midas Hospitality delivers exceptional guest experiences while building a people-first culture focused on growth, teamwork, and opportunity. At Midas Hospitality, our associates are the heart of our success. We are committed to creating an inclusive workplace where team members can develop their careers, make meaningful contributions, and be recognized for their achievements.

Midas Hospitality is proud to be an Equal Opportunity Employer and maintains a drug-free workplace.