AM Restaurant Server - American Reserve05/2/2025

Coury Hospitality; Osage City (KS); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hospitality company is seeking an AM Restaurant Server to enhance guest experiences through exceptional service. Responsibilities include greeting guests, taking orders, and ensuring satisfaction throughout the dining experience. Ideal candidates will possess strong communication skills and a passion for customer service.

Qualifications

• Ability to think and communicate clearly in high pressure situations.
• Knowledgeable of the menu, ingredients and cooking techniques.
• Previous bartending, serving and/or customer service experience.

Responsibilities

• Greets guests within 1 minute of being seated.
• Takes guest beverage and/or food orders and inputs orders accurately.
• Clears and resets tables, maintaining a clean and orderly environment.

Skills

Communication

Customer Service

Math Skills

Job description

AM Restaurant Server - American Reserve05/2/2025

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AM Restaurant Server - American Reserve05/2/2025

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Description

If a station in the dining room is a symphony, the server is its conductor. Servers are responsible for leading and maintaining the communication between the entire service team, while also being the primary presence at the table. Servers must be able to delegate and prioritize quickly and consistently. Servers take control and ownership of every guest’s experience. Servers have a high degree of emotional intelligence and deliver thoughtful, empathy-driven service as a result of this. They have a strong, confident presence at the table that is derived from their comprehensive food, wine and spirits knowledge.

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AM Restaurant Server - American Reserve

Kansas City, MO

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Description

If a station in the dining room is a symphony, the server is its conductor. Servers are responsible for leading and maintaining the communication between the entire service team, while also being the primary presence at the table. Servers must be able to delegate and prioritize quickly and consistently. Servers take control and ownership of every guest’s experience. Servers have a high degree of emotional intelligence and deliver thoughtful, empathy-driven service as a result of this. They have a strong, confident presence at the table that is derived from their comprehensive food, wine and spirits knowledge.

Responsibilities

Greets guests within 1 minute of being seated. Leads guests through all aspects of the dining experience. Provides gracious and professional food and beverage service in an efficient manner.

Also responsible for answering questions, suggestively selling, and creating an upbeat atmosphere for guests.

Must be knowledgeable of the menu, brands, prices and options, as wells the restaurant’s promotions and specials.

Takes guest beverage and/or food orders and inputs orders accurately in the point-of-sale (POS) system.

Communicates all allergy and dietary restriction information clearly on tickets.

Retrieves and delivers food and beverage orders in a timely manner.

Replenishes beverages and ensure guest satisfaction throughout the meal service. Serves alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations.

Clears plates at the appropriate time and always asks for help in doing so when the clear can’t be completed by one person. Responsible for crumbing the table whenever it is appropriate during the meal.

Makes certain the serving station is well-stocked at all times.

Presents the check and responsible for all transactions including receiving payment and accurately counting back change.

Keeps the table areas and bar clean, orderly and properly stocked.

Clears and resets tables. Gives every table a sincere thank you and farewell. Responds graciously to guest service issues and reports the situation to Restaurant Management.

Conduct oneself in a professional manner with the awareness that all actions and communications are within guests’ view. Maintains a sincere, positive, pleasant and enthusiastic attitude provides our customers with the highest quality care and service. Additional tasks and responsibilities may be assigned at the discretion of the manager.

Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.

Requirements

KNOWLEDGE, SKILLS AND ABILITIES:

Ability to think and communicate clearly in high pressure situations. Ability to move quickly and gracefully throughout the dining room. Demonstrate basic math skills with excellent reading, writing and verbal communication skills. Knowledgeable of the menu, ingredients and cooking techniques. Knowledgeable of drink recipes and pricing. Ability to confidently make food and beverage pairing recommendations. Ability to execute professional wine service. Knowledgeable of pre-check register operation. Knowledgeable of computer operations and ordering procedures. Knowledgeable of basic sanitation. Ability to effectively communicate effectively with customers, co-workers and supervisors. Ability to maintain excellent attendance and punctuality.

Experience

Previous bartending, serving and/or customer service experience.

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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