AM Resort Maintenance Technician- The Wigwam

Pyramid Global Hospitality; Litchfield Park (AZ); On-site; USD 42,000 - 65,000; Full time

Job summary

The Wigwam, part of Pyramid Global Hospitality, seeks a Maintenance Engineer to join our team in Litchfield Park, AZ. You will perform maintenance across HVAC, electrical, plumbing, and general facilities to ensure a safe, welcoming guest experience.

We value detail-oriented professionals who collaborate with colleagues, manage repairs, and maintain records, helping uphold a world-class resort standard.

Qualifications

• Experience in a maintenance role at a hotel or resort.
• Household repairs across carpentry, electrical, plumbing, etc.
• Engaging and welcoming personality with strong communication.

Responsibilities

• General maintenance of building and facility mechanical, electrical, and plumbing systems.
• Electrical repairs on appliances, wiring, switches, and motors.
• Repairs to plumbing fixtures, piping, and sanitary systems.
• Repair woodwork, doors, windows, carpeting, and related elements.
• General mechanical maintenance on pumps, heaters, and equipment.
• Maintain logs and submit reports as required.

Skills

Hotel maintenance

Household repairs

Engaging personality

Attention to detail

Work under pressure

Guest experience

Communication skills

Flexible shifts

Lift up to 50 lbs

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About Our Property

Deeply entwined with Arizona history since 1929, The Wigwam welcomes you to make a historic career move and join our family! The Wigwam is a Four Diamond property with 331 guest rooms spanned across 440 acres. The Wigwam is a renowned Arizona landmark, nestled in the community of Litchfield Park, AZ and is a true representation of an authentic Arizona experience. We are currently seeking enthusiastic, driven individuals, with a great attitude and a passion for excellence to join us in curating incredible guest experiences and lasting memories. Come make some history with us! The Wigwam is an Equal Opportunity Employer committed to a diverse and inclusive work environment. Minority/Female/Disability/Veteran

What You Will Have An Opportunity To Do

We are looking for a experienced Maintenance person, who is highly motivated, and detail oriented to join our team at a Maintenance Engineer! This individual performs a variety of maintenance trade functions such as the installation, maintenance, or repair of equipment, HVAC, Painting, wall repair, tile work and upkeep of the preventative maintenance program of the resort/hotel. You will be working closely with different members of our team, so you will need to be quick on your feet and have an engaging attitude.

If you are a maintenance person who enjoys making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world‑class property!

Your Role

• Performs general maintenance of building and facility mechanical, electrical, and plumbing systems.
• Performs general electrical repairs on appliances, house wiring and air conditioning systems, switches, fixtures and motors.
• Makes repairs on plumbing fixtures, piping, drains and sanitary systems.
• Make repairs to woodwork, wall vinyl, doors and window, carpeting, etc.
• Performs general mechanical maintenance on pumps, compressors, water heaters, automotive equipment, and other miscellaneous equipment.
• Keeps records as required by company policy and procedures. Maintains logs on completed tasks. Prepares reports as requested by supervisors. Submits all requested reports/logs in a timely manner.

What are we looking for?

• Someone with a experience working in a Maintenance role at a hotel or resort
• Someone with knowledge of "household" repairs (carpentry, electrical, plumbing, etc.)
• Someone with an engaging and welcoming personality
• Someone with a strong attention to detail
• Someone who can work under pressure in a fast‑paced environment
• Someone with a passion for creating an exceptional experience for all guests
• Someone with excellent communication skills
• Someone who is available to work various shifts to include weekends and holidays
• Ability to walk, stand, reach, crouch, bend, push/pull throughout duration of shift.
• Ability to lift up to 50 lbs.

Compensation

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.