AM Office Manager

Spanish Schoolhouse LLC; Cypress (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Spanish Schoolhouse LLC is seeking a full-time Office Manager in Cypress, TX to serve as the welcoming face of the school and support enrollment, events, and daily administration.

You will manage leads, schedule tours, maintain records, and coordinate communications with families and staff while upholding a cheerful, professional school culture.

Qualifications

• Customer-focused reception and admin support for a school
• Strong communication with families and staff
• Experience handling enrollment, payments, and records

Responsibilities

• Create a warm and inviting school community for families
• Foster positive parent relationships and conduct friendly tours
• Manage inquiries, tours, and enrollment follow-ups
• Maintain student and staff records and assist with events
• Support the School Director and coordinate communications

Skills

Customer Service

Organizational Skills

Communication Skills

Technical Proficiency

Time Management

Attention to Detail

Teamwork

Confidentiality

Flexibility

Education

High school diploma or GED

College coursework or degree a plus

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

AM Office Manager

Full Time Clerical Cypress, Cypress, TX, US

3 days ago Requisition ID: 1355

Spanish Schoolhouse, the largest Spanish Immersion preschool in the country, has an incredible opportunity for a full-time Office Manager. Come join our mission to create a bigger & brighter future for children!

The Office Manager serves as the welcoming face and brand ambassador of the school. This role is key in supporting student enrollment and retention goals by delivering outstanding customer service, fostering strong parent relationships, and providing proactive administrative support to the school leadership

Hours are Monday - Friday 8:30am-2:30pm

KEY RESPONSIBILITIES

Create a Warm and Inviting School Community

• Foster positive parent relationships with families and the local community
• Start each day with cheerful welcome music, check-in students and follow up on any unexpected absences.
• Learn and regularly use students’ and parents’ names to build strong connections.
• Promote a safe learning environment (e.g. regular drills, safety equipment checks, and grounds check).
• Educate & consult with future families on our program and services
• Provide custom school tours by listening to understanding each family’s needs
• Promptly follow up with prospective families after tours to assist with enrollment decisions and registration.
• Manage leads, schedule tours, and maintain records using SSH tools and lead management systems
• Participate in school and community events as needed

Manage School Communications

• Manage school communications, including weekly reminders, emails, and social media updates.
• greet all students, families, and visitors with enthusiasm.
• Answer the school phone and respond to emails promptly and professionally.
• Ensure timely communication regarding school closures and holidays.
• Provide support for parent inquiries related to registration, payments, or general information.
• Organize and coordinate parent volunteers as needed.

Provide Administrative Support to the School Director

• Maintain student and staff records in accordance with required standards
• Monitor outstanding accounts and provide follow-up as needed
• Keep class rosters and allergy information current for staff reference
• Assist in planning and executing special events
• Provide backup to Director & Assistant Director as needed
• Attend training meetings and complete ad hoc tasks as needed

KNOWLEDGE, SKILLS & ABILITIES

• Customer Service: Friendly and professional service to families, staff, and guests
• Organizational Skills: Efficient management of tasks, documents, and record-keeping systems
• Communication Skills: Clear, caring and persuasive verbal & written communication
• Technical Proficiency: Comfortable using Microsoft Office, email, and school databases
• Child Development Awareness: General understanding of early childhood development and education (preferred)
• Problem Solving: Able to handle daily challenges with sound judgment
• Time Management: Ability to prioritize tasks and meet deadlines in a fast-paced environment
• Attention to Detail: Accurate and thorough in all administrative duties
• Teamwork & Collaboration: Works well with others to create a positive school culture
• Confidentiality: Maintains discretion with sensitive information
• Flexibility: Adapts easily to changing priorities and needs

EDUCATION & EXPERIENCE REQUIREMENTS

• High school diploma or GED required, College coursework or degree a plus
• Minimum of 2 years of experience in administration, customer service, or sales
• Strong English communication skills (verbal and written) a must
• Bilingual in English and Spanish a plus
• Proficiency in Microsoft Office

BENEFITS