AM In Room Dining Server

Grand Hotel Golf Resort and Spa, Autograph Collection; Fairhope (AL); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Health plan

Dental plan

Vision plan

401(k) with company matching

Hotel discounts

Job summary

Grand Hotel Golf Resort & Spa, Autograph Collection on the Alabama Gulf Coast is seeking an In-Room Dining Server to deliver Room Service with pride and precision. You’ll present dishes beautifully and ensure a memorable in-room dining experience for guests.

You will greet guests warmly, coordinate delivery timelines, garnish and prepare orders, and support the Room Service team to maintain first‑class service standards in a luxury hospitality setting.

Responsibilities

• Guest Interaction: Approach every delivery with a warm, positive attitude, ensuring each guest feels valued and enjoys a seamless in-room dining experience.
• Timely Delivery: Promptly deliver Room Service orders to guest rooms, ensuring all items meet presentation standards.
• Presentation & Preparation: Garnish and decorate dishes, brew coffee, toss salads, and portion desserts to elevate the guest experience.
• Attentive Service: Remain responsive to guests' needs during delivery, addressing requests and providing friendly service.
• Operational Support: Complete side work tasks to support Room Service operations and assist team members as needed.

Job description

Step into a rewarding career as an In-Room Dining Server at the luxurious Grand Hotel Golf Resort & Spa, Autograph Collection, part of the renowned PCH Hotels & Resorts portfolio. Located along the picturesque Alabama Gulf Coast, the Grand merges rich Southern charm with modern elegance, offering guests exceptional dining experiences from the comfort of their rooms. Join our hospitality team to create memorable in-room dining moments that showcase thoughtful, attentive service and beautifully presented dishes. Discover the Grand Life—where exceptional guest service and culinary excellence come together!

As an In-Room Dining Server, your primary role is to deliver Room Service orders promptly, ensuring that guests enjoy an outstanding, in-room dining experience. You’ll take pride in the presentation of each dish, garnishing and preparing meals before delivery. In this role, you’ll have the opportunity to deliver delightful moments to guests, bringing both meals and a friendly, attentive service right to their door.

Key Responsibilities

• Guest Interaction: Approach every delivery with a warm, positive attitude, ensuring each guest feels valued and enjoys a seamless in-room dining experience.
• Timely Delivery: Promptly deliver Room Service orders to guest rooms, ensuring all items meet presentation standards.
• Presentation & Preparation: Garnish and decorate dishes, brew coffee, toss salads, and portion desserts to elevate the guest experience.
• Attentive Service: Remain responsive to guests' needs during delivery, addressing requests and providing friendly service.
• Operational Support: Complete side work tasks to support Room Service operations and assist team members as needed.

Perks & Benefits

• Comprehensive health, dental, and vision plans with both FSA and HSA options.
• 401(k) with company matching to help plan for your future.
• Discounts on hotel stays, dining, golf, and retail at PCH properties.
• Marriott worldwide discounts for travel and accommodations.

Join our team at the Grand Hotel Golf Resort & Spa, where delivering an exceptional guest experience is our passion, and unforgettable in-room dining moments are our specialty!