AM Busser - Paradies Lagardère - Davio's Northern Italian Steakhouse

Paradies Lagardère; Boston (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality service provider in Boston is seeking team members to provide excellent service in a fast-paced dining environment. Candidates should have a high school diploma, experience in a dining setting, and strong teamwork and communication skills. The role includes preparing tables, assisting staff, and maintaining cleanliness. Flexibility to work various shifts, including nights and weekends, is required. Competitive opportunities for growth and development are available.

Qualifications

• Experience in high volume or fast casual dining restaurant environment preferred.
• ServSafe Certification or equivalent preferred.
• Ability to work in a high energy and demanding environment.

Responsibilities

• Provide courteous and friendly service to customers and team members.
• Prepare tables for dining and support staff as needed.
• Maintain cleanliness and organization of work areas.

Skills

Customer service skills

Teamwork

Communication skills

Time management

Education

High School diploma or GED

Job description

DUTIES AND RESPONSIBILITIES

• Embodies a positive company image by providing courteous, friendly, and efficient service with a smile to customers and team members at all times.
• Embrace the family culture by following our TRIFIC values (Trust, Respect, Integrity, First-Class, Innovation, Commitment) and recognize and satisfy all restaurant guests while remaining accountable to the Company and Restaurant Managers.
• Maintain a professional company image by adhering to grooming and uniform guidelines, including slip-resistant shoes.
• Set and prepare tables for dining, including folding napkins, cleaning and placing tableware, and serving water.
• Clear and sanitize tables and chairs immediately after guests leave, and transport dishware and glassware to appropriate areas for sorting and washing.
• Assist Server(s) and Bartender(s) with table service (where allowed), breads, beverages, etc.
• Support Food Runners, Hosts, Servers, Bartenders, and Expeditors when needed.
• Communicate with server and hostess to ensure efficient seating, table utilization, and customer service.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas; use correct cleaning chemicals and PPE according to OSHA regulations.
• Respond to guest inquiries and requests and resolve issues in a timely, friendly, and efficient manner.
• Keep designated service stations clean and well stocked.
• Be compliant with all local, state, and federal laws and regulations including those relating to food safety.
• Perform other duties as assigned.

EDUCATION, EXPERIENCE, CERTIFICATIONS:

• High School diploma or GED.
• Experience in high volume or fast casual dining restaurant environment preferred.
• ServSafe Certification or equivalent preferred.
• Ability to take direction and collaborate in a team environment.
• Ability to work in a high energy and demanding environment.
• Good communication skills and the ability to work independently as well as with other team members.
• Able to work unsupervised for extended periods and demonstrate good judgment when dealing with customers and peers.

POSITION QUALIFICATIONS:

• Ability to work various shifts in a 7/365 team-oriented environment including nights, weekends, and holidays.
• Excellent customer service skills and ability to communicate effectively in English.
• Strong self-motivation, leadership, and organizational skills.
• Positive interpersonal skills.
• Self-starter able to prioritize and handle various tasks simultaneously.
• Ability to adapt to changing priorities and unexpected situations.
• Ability to lift a minimum of 25 lbs. and perform essential job functions such as standing, bending, reaching, gripping, climbing on a ladder, and walking long distances.
• Standing for long periods and the ability to work in an environment with varying temperatures.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.