Alumni Outreach Coordinator

Mountainside; New York (NY); On-site; USD 34,440 - 41,328; Full time

Benefits offered by this job

Comprehensive benefits package

Paid Time Off

401(k) with employer matching

Monthly wellness reimbursement

Job summary

Mountainside in Chappaqua, NY, seeks a compassionate Alumni Outreach Coordinator to support clients and alumni during their recovery journey. In this role, you will engage with clients, promote the alumni program, and facilitate connections through outreach and events.

The ideal candidate will possess strong communication and organizational skills, a High School diploma, and preferably an Associate degree with experience in the substance abuse field.

Qualifications

• Ability to remain calm and empathetic during emotionally charged conversations.
• Strong multi-tasking and organizational skills.
• Proficient writing and grammatical skills.

Responsibilities

• Build rapport with Mountainside clients and alumni.
• Collaborate with colleagues to plan events.
• Write content for the Alumni Newsletter and social media posts.

Skills

Empathy

Multi-tasking

Organizational skills

Strong writing skills

Communication skills

Education

High School diploma or equivalency

Associate degree

Tools

Microsoft Office Suite

Job description

Alumni Outreach Coordinator

Location: Chappaqua, NY

About the Position

Mountainside Treatment Center is seeking a motivated and compassionate Alumni Outreach Coordinator to join our dynamic and innovative Alumni team. In this role, you will have the opportunity to make a meaningful impact by helping individuals stay connected and supported throughout their recovery journey.

Schedule

Monday - Friday: 8:30 am - 5:00 pm

Your Role

• Build rapport with Mountainside clients and alumni to maintain meaningful connections.
• Collaborate with colleagues to plan events specifically to build engagement in our outpatient locations.
• Promote the alumni program to clients currently in treatment; run groups as needed.
• Travel to Mountainside’s outpatient locations to build rapport with program managers and meet with clients to keep them informed about alumni programming.
• Maintain contact with alumni through outreach calls, emails, and text messages.
• Write content for the Alumni Newsletter, Alumni APP, and social media posts.
• Identify alumni in need of additional support or potential readmission.
• Help research and recruit podcast guests for the Mountainside podcast, Sober Spill.

What We’re Looking For

• Ability to remain calm, empathetic, and focused during emotionally charged conversations.
• Strong multi‑tasking and organizational skills with excellent attention to detail.
• Passion for helping people and connecting them to the services they require.
• Strong phone presence, with the ability to communicate clearly, compassionately, and confidently in difficult situations.
• Proficient writing and grammatical skills.
• Capability to work weekends and evenings, as well as flexibility for a varying schedule.

Qualifications

• High School diploma or equivalency (required)
• Associate degree (preferred)
• 2 years of experience in the substance abuse field or treatment process (preferred)
• Basic computer and internet skills including competence in software applications such as Microsoft Office suite (required)
• Experience with Twelve‑Step and/or Refuge Recovery programs, whether personal or professional (preferred)

Compensation

The base rate of pay for this position is $25.00 to $30.00 per hour. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions.

Benefits

• Comprehensive benefit package
• Paid Time Off (which increases after 1 year with Mountainside)
• Paid holidays including a Multicultural Holiday
• 401(k) with employer matching
• Free meals while working on the Canaan campus
• Monthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self‑care to avoid burnout and compassion fatigue.
• Travel reimbursement included for travel related to alumni events and job-related responsibilities.

Vaccination Policy

Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid‑19 (including regularly scheduled boosters) and the Flu as recommended by the CDC.

Equal Employment Opportunity Statement

Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.