ALUMNI OUTREACH AND DATA MANAGEMENT SPECIALIST

US-Defense-Security-Cooperation-Agenc; Washington (District of Columbia); On-site; USD 65,000 - 90,000; Full time

Job summary

The Africa Center for Strategic Studies (ACSS) in Washington, DC seeks a candidate with a Bachelor’s degree and strong English communications skills to support outreach, data management, and coordination with staff and external partners.

Required experience includes statistics, Excel data presentation, and familiarity with knowledge management platforms. The successful candidate will work across teams to engage alumni and stakeholders in Africa-related programs.

Qualifications

• Bachelor's degree from an accredited institution.
• Excellent oral and written communications in English to brief senior leadership.
• Expertise in basic statistics and data management, especially Excel.
• Ability to manage multiple tasks, set goals, plan, and coordinate actions.
• Experience with interactive portal knowledge management and outreach platforms.
• Develop knowledge of Africa Center policies and processes for recruitment and engagement.
• Strong interpersonal skills to interact with officials and foreign representatives.

Skills

Communication skills

Synthesis & coordination

Organizational skills

Interpersonal skills

Outreach platforms

Data management & Excel

Education

Bachelor's degree

Master's degree

Tools

Excel

RCPAMS database

SANWEB database

Job description

The Africa Center for Strategic Studies (ACSS) is an academic institution within the U.S. Department of War established in 1999, for the study of security issues relating to Africa. ACSS is the pre-eminent Department of War institution for strategic security studies, research, and outreach in Africa. The Africa Center engages African partner states and institutions through rigorous academic and outreach programs that build strategic capacity and foster long-term, collaborative relationships.

REQUIRED QUALIFICATIONS:

• An earned Bachelor's degree from an accredited institution of higher education.
• Excellent oral and written communications skills in the English language with a demonstrated ability to express clear, concise concepts and findings to senior leadership. Must also demonstrate the ability to synthesize information and coordinate and liaise with other staff members, sections, and external organizations.
• Expertise in basic statistics and data management tools, including principally functionalities in Excel, and to carry out customized data processing and presentation. Capabilities should include: capturing and recording data; using shortcuts and formula functions; building charts and graphs; sorting and filtering data; and conducting mail merges. In general, the incumbent should be able to visualize and manipulate data and carry out customized data processing and presentation.
• Organizational skills and initiative to manage multiple tasks and deadlines and effectively respond to changing priorities. Experience sufficient to set goals, plan strategies, schedule and coordinate the actions of a working group, integrate planning efforts, resolve conflicts, and ensure the accomplishment of established goals.
• Experience working with interactive portal knowledge management and with internet-based social network and publishing platforms (e.g., Constant Contact, LinkedIn, WordPress, and others) necessary to conduct alumni outreach activities.
• Ability to develop comprehensive knowledge of Africa Center administrative functions, policies, procedures, and processes required for the recruitment, registration, and engagement with new program participants, alumni, and stakeholders.
• Interpersonal skill sufficient to interact with individuals at all levels of authority, as well as exercise tact, diplomacy, and professionalism when dealing with representatives of foreign governments and foreign nationals.

DESIRED QUALIFICATIONS

• Intermediate or advanced level reading knowledge of French and/or Portuguese.
• An earned Master's degree from an accredited institution of higher education in the field of data science, information systems, business administration, international affairs, or a related area or other appropriate discipline.
• Knowledge of African political, socio-economic, and cultural information environments, and/or of U.S. foreign policy and security objectives related to Africa.
• Experience working with AI to analyze and summarize data into operational reports and executive summaries.
• Experience working with the RCPAMS database system.
• Experience working with the SANWEB database system.
• Experience working on the African continent.
• Experience serving in a U.S. Embassy.

Volunteer Experience:

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.