Alumni Engagement Officer

University of Missouri, St. Louis; Clayton (MO); On-site; USD 54,000 - 59,000; Full time

Benefits offered by this job

Medical, dental and vision plans

Retirement plans

Paid time off

Educational fee discounts

Job summary

University of Missouri-St. Louis is seeking an Alumni Engagement Officer to strengthen ties with alumni and integrate alumni into student life. The role reports to the Director of Alumni Engagement and collaborates with campus partners to promote UMSL traditions and engage students and alumni across channels.

The position emphasizes data integrity, engagement analytics, and program effectiveness, with responsibilities spanning student engagement, alumni engagement, and administrative operations.

Qualifications

• Bachelor's degree or equivalent required.
• Minimum 2 years of relevant experience specified in job description.

Responsibilities

• Coordinate and execute signature alumni programs and student engagement initiatives.
• Maintain CRM data and alumni records; manage communications with volunteers and partners.
• Plan and execute alumni events locally and regionally; manage budgets and procurement.
• Collaborate with campus partners and departments to integrate alumni into student life.

Education

Bachelor's degree or equivalent

2+ years of experience

Job description

Hiring Department

Alumni Activities

Job Description

JOB SUMMARY

The Alumni Engagement Officer plays a vital role in strengthening relationships between the University of Missouri-St. Louis (UMSL) and its alumni community. Reporting to the Director of Alumni Engagement, this position is responsible for managing core alumni programs and actively engaging current students and alumni through a variety of initiatives. Working collaboratively with campus partners, student organizations, and university departments, the Officer leads efforts to integrate alumni into student life, support career development, and promote UMSL traditions. The role also contributes to operational excellence by maintaining data integrity, supporting engagement analytics, and ensuring the effectiveness of alumni programming. As a visible representative of UMSL, the Officer delivers a warm and professional experience across all engagement channels, advancing the university’s strategic goals and the growth of the UMSL Alumni Association.

PRIMARY RESPONSIBILITIES

Student Engagement – 25%

• Coordinate and implement signature student-facing programsincluding Triton Traditions, Dining with Tritons, Family LegacyProgram, and Alumni on Campus to foster meaningfulconnections.
• Sustain effective partnerships with campus departments andstudent organizations to engage alumni in student life throughnetworking and career development..
• Implement transition-to-graduation initiatives, includingTriton Toast, and other programs that introduce students to alumnibenefits and resources.

Alumni Engagement - 25%

• Maintain and update the list of UMSL alumni-owned businesses incollaboration with Advancement Services and AdvancementCommunications; manage inventory and fulfillment of premiums.
• Assist Director and Assistant Director in planning andexecuting alumni signature events and programs locally andregionally.
• Work with Advancement Services to track alumni volunteeropportunities, assignments, and communication with campus partnersand volunteers.
• Coordinates the Alumni ID Card process and manages the AlumniBenefits program, including annual research and updates.
• Serve as the primary liaison for the UMSL License Plateprogram, respond to alumni inquiries, and send managingcommunications and coordination.

Administrative Operations and Support- 30%

• Manage daily operations for the Offices of Alumni Engagementand Annual Giving, including phone coverage, department email boxmanagement, appropriate and timely (within 48-hours) response andfollow-up, event logistics, scheduling, and internalcommunications.
• Manage student workers including scheduling, assigning tasksunder direction of Alumni leadership and monitoring accuracy ofwork.
• Maintain accurate documentation of alumni class notes,congratulatory letters, personal interactions, and engagementactivities in the CRM system.
• Work within a defined budget for events and programs, adheringto all UM System, UMSL, and Advancement purchasing policies. Trackexpenditures towards budget and submits and pay invoices and billsin a timely and accurate manner.
• Update project plans with status updates on assigned activitiesincluding escalating blocks to project managers as needed.
• Create events in GiveCampus; assist with building and managingevent registration and associated GiveCampus forms.
• Follow and consistently execute Advancement guidelines on eventstandardizations.
• Support university advancement priorities by performingadditional duties as assigned, demonstrating flexibility andcommitment to institutional success.

Strategic Operations - 20%

• Research best and current practices in alumni engagement toevaluate projects and programs and make recommendations tosupervisors and team for improvement. Able to analyze potentialsolutions using experience, judgments and precedence, providinginput and recommendations.
• Travel locally for alumni meetings and activities.
• Achieve annual performance goals in collaboration with thesupervisor, demonstrating progress toward strategic engagement andadvancement objectives.

As with all positions, may perform other job-related responsibilities as needed to support departmental and campus-wide needs.

CORE COMPETENCIES

• Project Management and Execution
• Alumni and Student Engagement
• Event and Program Coordination
• Campus and Volunteer Relations
• Administrative Operations
• Project Coordination and Follow-Through
• CRM Data Management
• Budget Tracking and Compliance
• Communications and Customer Service

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

Work is primarily performed in office and campus event environments with regular interaction with students, alumni, donors, university departments, and university leadership. The role requires the ability to stand for periods of time and move items up to 25lbs.

SUPERVISORY RESPONSIBILITIES

Student workers only

Shift

40 hours/ week, Monday-Friday; evenings and weekends as needed for events

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary

Preferred Qualifications

• Ability to manage multiple priorities while meetingdeadlines
• Possess conceptual knowledge of the Advancement function in ahigher educational setting
• Ability to work with people from all backgrounds
• Effective communication skills including the ability to writeand speak persuasively about the institution
• Strong organizational and time management skills
• Strong interpersonal and motivational skills
• Ability to work independently and collaboratively within theAlumni Engagement team and across the Advancement Division

Anticipated Hiring Range

$53,976 - $59,000

Grade: GGS-010

University Title: ADVANCEMENT OFFICER

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

Sponsorship Information

Employment visa sponsorship is not available for this position.

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package,

• medical, dental and vision plans
• retirement
• paid time off
• short- and long-term disability
• paid parental leave
• paid caregiver leave
• educational fee discounts for all four UM System campuses

For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please email the Office of Human Resources at [e-mail].