Alternative Sentencing Technician

Ada County Sheriff's Office; Boise (ID); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid training

Excellent county benefits

Career growth opportunities

Job summary

Ada County Sheriff's Office is seeking an Alternative Sentencing Technician to assist participants through enrollment and program navigation in a supportive, professional environment. You will coordinate appointments, handle confidential records, and liaise with courts, law enforcement, and community partners to ensure smooth operation of court-ordered programs.

We value customer service, organization, and adaptability, and provide comprehensive training as part of a collaborative team focused

Qualifications

• High school diploma or equivalent required.
• Valid driver's license required.
• Ability to type at least 40 words per minute.

Responsibilities

• Welcome participants and guide them through enrollment.
• Coordinate appointments for Alternative Sentencing programs.
• Process court commitments and legal documentation with accuracy.
• Maintain confidential electronic records and case files.
• Process program fees and assist participants with questions.
• Help participants understand program expectations and connect them with the resources they need to be successful.
• Serve as a liaison between the courts, law enforcement, and community partners.
• Answer questions from the public while providing exceptional customer service.
• Help ensure participants successfully begin and navigate their court-ordered programs.

Skills

Customer service

Record keeping

Communication

Time management

Administrative support

Education

High school diploma or equivalent

Typing 40 WPM

Job description

General Summary

Do you meet our minimum hiring standards? Please check before applying. Make a Difference in Your Community Without Wearing a Badge. Do you enjoy helping people, solving problems, and keeping fast-paced operations running smoothly? Are you organized, compassionate, and able to stay calm under pressure? The Ada County Sheriff's Office Alternative Sentencing team is looking for someone who wants more than a typical administrative position. As an Alternative Sentencing Technician, you'll be one of the first people individuals encounter after being sentenced by the court. Your professionalism, organization, and customer service help people successfully begin programs that provide alternatives to incarceration while supporting public safety throughout Ada County. Every day is different. You'll be part of a team that's modernizing Alternative Sentencing through innovative technology, strong community partnerships, and programs that help people successfully complete their court-ordered obligations. You'll collaborate with judges, court staff, law enforcement personnel, community partners, and program participants while managing the records, appointments, and documentation that keep our programs running efficiently. If you're looking for meaningful work where you can positively impact your community while working alongside a supportive team, we'd love to meet you.

Essential Functions

What You'll Do

• Welcome participants and guide them through the enrollment process.
• Coordinate appointments for Alternative Sentencing programs.
• Process court commitments and legal documentation with accuracy and attention to detail.
• Maintain confidential electronic records and case files.
• Process program fees and assist participants with questions.
• Help participants understand program expectations and connect them with the resources they need to be successful.
• Serve as a liaison between the courts, law enforcement, and community partners.
• Answer questions from the public while providing exceptional customer service.
• Help ensure participants successfully begin and navigate their court-ordered programs.

Who We're Looking For

• Compassionate and respectful—Treats everyone with professionalism, dignity, and respect.
• Organized and detail-oriented—Keeps accurate records, manages multiple priorities, and meets deadlines.
• Adaptable—Learns new technology quickly and thrives in a fast-paced environment.
• A problem solver—Takes initiative and finds practical solutions.
• A strong communicator—Communicates clearly and builds positive relationships.
• Customer-focused—Enjoys helping others and providing excellent service.
• Dependable—Maintains confidentiality and follows through on responsibilities.
• A team player—Collaborates with others and contributes to a positive workplace.
• Previous experience in law enforcement, corrections, legal services, or Alternative Sentencing is helpful but not required. We value strong customer service skills, professionalism, and a willingness to learn. We will provide the specialized training needed to help you succeed. Whether you're beginning a career in public service or looking to grow within the criminal justice field, this position offers valuable experience and opportunities for professional development.

Why You'll Love Working Here

• Make a meaningful impact in your community every day.
• Join a collaborative, supportive team that values innovation and continuous improvement.
• Receive paid training and opportunities to learn specialized skills.
• Enjoy a career where no two days are the same.
• Enjoy excellent county benefits and opportunities for career growth.

Job Requirements

Minimum Qualifications

• High school diploma or equivalent.
• Valid driver's license.
• Ability to type at least 40 words per minute.

Preferred Qualifications

• Preferred Qualifi