Alterations & Tailor Shop - Tailor - Twelve Oaks Mall

Nordstrom; Novi (MI); On-site; USD 29,000 - 47,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Life Insurance and Disability

Merchandise Discount and EAP Resources

Job summary

Nordstrom in Novi, MI is seeking a Tailor/Fitter to provide expert alterations and exceptional customer service. The role involves measuring, fitting, and completing alterations with attention to quality and Nordstrom standards.

Ideal candidates will have 2–3 years of fitting/sewing experience, strong communication, and the ability to manage multiple tasks in a fast-paced retail environment. A flexible schedule is required to meet business needs.

Qualifications

• Previous fitting, tailoring, and sewing experience is preferred (2–3 years).
• Clear, professional communication with coworkers and customers.
• Ability to stay organized and prioritize multiple tasks in a fast-paced environment.

Responsibilities

• Measure customers for size and mark alterations.
• Perform fittings and sewing alterations per Nordstrom guidelines.
• Meet productivity goals while following processes and procedures.
• Utilize store technology to manage alteration needs.
• Collaborate with Alterations & Store Team to meet expectations.
• Educate customers on fit, construction, and trends in a professional manner.

Skills

Fitting experience

Sewing

Customer service

Communication

Organization

Flexible schedule

Job description

Job Description

The ideal Tailor/Fitter provides each customer with the best possible service through the quality of their craft.

The ideal Tailor/Fitter provides each customer with the best possible service through the quality of their craft.

A day in the life…

• Measure customers for size, fit garments on customers, and mark areas requiring alterations
• Perform and complete customer fittings on time, and sewing alterations, according to Nordstrom guidelines and service standards
• Meet department and individual productivity goals while following proper processes and procedures
• Utilize store technology to manage and organize customer alteration needs
• Deliver customer expectations through teamwork and collaboration within the Alterations & Store Team
• Educate customers, and employees on proper fit, style, construction, and trend in a professional and friendly manner

You own this if you have…

• Previous fitting, tailoring, and sewing experience, preferred minimum of 2-3 years
• Clear, professional communication with coworkers and customers
• The ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment
• A willingness to learn, and safely operate sewing and pressing machinery, and standard alterations equipment
• The ability to embrace a flexible working schedule based on business needs

Pay Range Details

Pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.

Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$20.75 - $34.25 Hourly

We’ve got you covered…

Benefits

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf

A few more important points…

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

Nordstrom keeps job postings open for at least one day after the posting date.

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