Alterations & Tailor Shop - Tailor - Twelve Oaks Mall

Nordstrom Inc; Novi (MI); On-site; USD 29,000 - 47,000; Full time

Benefits offered by this job

Medical/Vision

Dental

401k Retirement

Merchandise Discount

Paid Time Off

Job summary

Nordstrom, Inc. seeks a skilled Tailor/Fitter to measure customers for size, fit garments, and complete alterations in a fast-paced store. You will meet department goals, use store technology to manage alterations, and deliver outstanding service through teamwork with the Alterations & Store Team.

Experience in fitting and sewing (2–3 years preferred) and clear communication are required; Nordstrom will provide training on guidelines and standards.

Qualifications

• Previous fitting, tailoring and sewing experience, 2–3 years preferred.
• Clear, professional communication with customers and coworkers.
• Ability to stay organized and prioritize multiple requests in a fast-paced environment.

Responsibilities

• Measure customers for size and fit garments on customers.
• Fit garments on customers and perform alterations.
• Meet productivity goals while following procedures.
• Utilize store technology to manage alteration requests.
• Educate customers and employees on fit, style, construction and trend.
• Deliver service through teamwork within Alterations & Store Team.

Skills

Fitting expertise

Communication

Organization

Willingness to learn

Tools

Sewing equipment

Pressing equipment

Job description

Job Description

The ideal Tailor/Fitter provides each customer with the best possible service through the quality of their craft. A day in the life… Measure customers for size, fit garments on customers, and mark areas requiring alterations Perform and complete customer fittings on time, and sewing alterations, according to Nordstrom guidelines and service standards Meet department and individual productivity goals while following proper processes and procedures Utilize store technology to manage and organize customer alteration needs Deliver customer expectations through teamwork and collaboration within the Alterations & Store Team Educate customers, and employees on proper fit, style, construction, and trend in a professional and friendly manner

Responsibilities and Requirements

• Previous fitting, tailoring, and sewing experience, preferred minimum of 2-3 years
• Clear, professional communication with coworkers and customers
• The ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment
• A willingness to learn, and safely operate sewing and pressing machinery, and standard alterations equipment
• The ability to embrace a flexible working schedule based on business needs

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $20.75 - $34.25 Hourly

Benefits

Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources
• Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.

This position may be eligible for performance-based incentives/bonuses.

Legal and Additional Information

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

We treat every interaction as an opportunity to make an impact and deliver excellence.

We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!

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