Alterations & Tailor Shop - Tailor - Ross Park

Nordstrom, Inc.; Pittsburgh (Allegheny County); On-site; USD 26,000 - 44,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement and Paid Time Away

Life Insurance and Disability

Merchandise Discount

EAP Resources

401k

PTO accruals

Holidays

performance-based incentives/bonuses

Job summary

Nordstrom, Inc. is seeking a skilled Tailor/Fitter to deliver exceptional alterations service in our store. You will measure customers, fit garments, and complete alterations to Nordstrom standards, ensuring on-time delivery and customer satisfaction.

You have 2–3 years of sewing or tailoring experience, strong communication, and the ability to stay organized in a fast-paced retail environment. A flexible schedule helps meet business needs.

Qualifications

• Previous fitting, tailoring, and sewing experience, preferred minimum 2-3 years.
• Clear, professional communication with coworkers and customers.
• The ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment.
• A willingness to learn, and safely operate sewing and pressing machinery, and standard alterations equipment
• The ability to embrace a flexible working schedule based on business needs

Responsibilities

• Measure customers for size, fit garments on customers, and mark areas requiring alterations
• Perform and complete customer fittings on time, and sewing alterations, according to Nordstrom guidelines and service standards
• Meet department and individual productivity goals while following proper processes and procedures
• Utilize store technology to manage and organize customer alteration needs
• Deliver customer expectations through teamwork and collaboration within the Alterations & Store Team
• Educate customers, and employees on proper fit, style, construction, and trend in a professional and friendly manner

Job description

Job Description

The ideal Tailor/Fitter provides each customer with the best possible service through the quality of their craft.

A day in the life…

• Measure customers for size, fit garments on customers, and mark areas requiring alterations
• Perform and complete customer fittings on time, and sewing alterations, according to Nordstrom guidelines and service standards
• Meet department and individual productivity goals while following proper processes and procedures
• Utilize store technology to manage and organize customer alteration needs
• Deliver customer expectations through teamwork and collaboration within the Alterations & Store Team
• Educate customers, and employees on proper fit, style, construction, and trend in a professional and friendly manner

Qualifications

• Previous fitting, tailoring, and sewing experience, preferred minimum of 2-3 years
• Clear, professional communication with coworkers and customers
• The ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment
• A willingness to learn, and safely operate sewing and pressing machinery, and standard alterations equipment
• The ability to embrace a flexible working schedule based on business needs

Pay Range Details

$19.25 - $32.25 Hourly

Benefits

• Medical/Vision
• Dental
• Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount
• EAP Resources
• 401k
• medical/vision/dental/life/disability insurance options
• PTO accruals
• Holidays
• performance-based incentives/bonuses

Eligibility requirements may apply based on location, job level, classification, and length of employment.

Legal and Eligibility

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

Nordstrom keeps job postings open for at least one day after the posting date.

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSED We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEART We treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGING We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WIN We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVES We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!