Alterations & Tailor Shop - Tailor - Ross Park

Nordstrom; Pittsburgh (Allegheny County); On-site; USD 26,000 - 44,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement and PTO

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom is seeking an Alterations Specialist in the United States. The role involves measuring customers, performing fittings, and completing alterations to meet service standards.

Educating customers on proper fit and style, and operating sewing and pressing equipment safely are essential. A flexible schedule and strong organization are required to thrive in a fast-paced store environment.

Qualifications

• Prior fitting, tailoring, and sewing experience preferred (2–3 years)
• Clear, professional communication with customers and coworkers
• Ability to stay organized and prioritize multiple tasks in a fast-paced environment
• Willingness to learn and safely operate sewing/pressing machinery and alterations equipment
• Flexible working schedule based on business needs

Responsibilities

• Measure customers for size and fit garments, and mark areas for alterations
• Perform and complete fittings on time and sew alterations according to Nordstrom guidelines
• Meet department and individual productivity goals while following processes
• Use store technology to manage and organize alteration needs
• Deliver customer expectations through teamwork with Alterations & Store Team
• Educate customers and employees on proper fit, style, construction and trend

Skills

Fitting

Sewing

Alterations

Customer service

Organizational skills

Communication

Tools

Sewing machines

Pressing equipment

Job description

Job Description

A day in the life…

• Measure customers for size, fit garments on customers, and mark areas requiring alterations
• Perform and complete customer fittings on time, and sewing alterations, according to Nordstrom guidelines and service standards
• Meet department and individual productivity goals while following proper processes and procedures
• Utilize store technology to manage and organize customer alteration needs
• Deliver customer expectations through teamwork and collaboration within the Alterations & Store Team
• Educate customers, and employees on proper fit, style, construction, and trend in a professional and friendly manner

You own this if you have…

• Previous fitting, tailoring, and sewing experience, preferred minimum of 2-3 years
• Clear, professional communication with coworkers and customers
• The ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment
• A willingness to learn, and safely operate sewing and pressing machinery, and standard alterations equipment
• The ability to embrace a flexible working schedule based on business needs

Pay Range Details

Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$19.25 - $32.25 Hourly

We’ve got you covered…

Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.

A few more important points…

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

Nordstrom keeps job postings open for at least one day after the posting date.

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