Alterations Specialist: Precision Fit & Customer Service

Tailored Brands, Inc.; Northborough (MA); On-site; USD 2,480,000 - 3,857,000; Full time

Job summary

Jos. A. Bank Clothiers, LLC is seeking a Retail Store Tailor in Northborough, MA. The tailor will perform alterations, measurements, fittings, and garment repairs to ensure a perfect fit for customers. Strong sewing skills and attention to detail are essential, with duties spanning production, customer service, and teamwork.

The role emphasizes accuracy, efficiency, and collaboration within a high-performing team to uphold company standards and deliver an exceptional customer experience.

Qualifications

• Experience in clothing alterations and sewing.
• Ability to take accurate measurements and provide garment fittings.
• Strong attention to detail and quality standards.

Responsibilities

• Perform standard alterations (pant hems, waist, seat, sleeves, seams, collar adjustments) following guidelines.
• Ensure garments meet high-quality standards and finishes.
• Press and finish garments for a clean look.
• Maintain organized workspace and proper tool storage.
• Assist with inventory and replenishment of tailoring supplies.
• Support front-of-house activities and customer consultations as needed.

Skills

Sewing

Alterations

Customer service

Attention to detail

Tools

Sewing machines

Job description

Jos. A. Bank Clothiers, LLC is seeking a Retail Store Tailor in Northborough, MA. The tailor will perform alterations, measurements, fittings, and garment repairs to ensure a perfect fit for customers. Strong sewing skills and attention to detail are essential, with duties spanning production, customer service, and teamwork.

The role emphasizes accuracy, efficiency, and collaboration within a high-performing team to uphold company standards and deliver an exceptional customer experience.