AlmaVia of San Francisco - Resident Care Coordinator

transformingage; San Francisco (CA); On-site; USD 37,000 - 44,000; Full time

Job summary

AlmaVia of San Francisco is seeking a Resident Care Coordinator to support clinical operations for our senior living community. You will assist in onboarding Resident Assistants and Medication Technicians, perform audits, manage medication refills, and coordinate care under established policies.

The role requires a High School Diploma (some college preferred), at least six months in long-term care, knowledge of Title 22 RCFE guidelines, and proficiency with Microsoft Office.

Qualifications

• High School Diploma; some college coursework or degree preferred.
• Six months' experience in long-term care, home care, or related field.
• Understanding of RCFE medication programs and Title 22 guidelines.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Strong communication and collaborative teamwork in a multi-cultural setting.
• Ability to pass background check and possible screenings.

Responsibilities

• Assist in screening and orientation of new Resident Assistants and Medication Technicians.
• Audit and update procedures; ensure follow-up on audit items.
• Ensure medications are available; facilitate timely refills and monthly cycle processing.
• Order laboratory tests as needed.
• Organize the medication room for optimal efficiency.
• Prepare and administer medications as prescribed; report issues.
• Oversee and publish the schedule for Resident Assistants; provide coverage as needed.
• Coordinate move-ins and onboarding for new residents.
• Support changes that elevate quality of care and operational efficiency.
• Promote Transforming Age Mission and values; maintain Culture of Excellence.

Skills

Medication management

Care coordination

Auditing

Team collaboration

Microsoft Office

Education

High School Diploma

Some college coursework

Associates or Bachelor's preferred

Tools

Microsoft Word

Microsoft Excel

Outlook / Email

Job description

Location:
1
AlmaVia of San Francisco 1
1 Thomas More Way 11
San Francisco CA 94132 1

Actual pay decision based on factors including experience, skills and training $27.00 to $32.00 Hourly/salary DOE

Do you thrive in an environment where meaningful work happens every day? Do you want to make a difference in the lives of older adults?

AlmaVia of San Francisco has been at the forefront of senior care for more than 150 years. Situated on our lush campus in Oakland, we provide assisted living, memory care, skilled nursing and rehabilitation services to meet a variety of healthcare needs. We provide exceptional, person-centered care that enhances the quality of life for our residents.

Our Culture of Excellence is built on a foundation of respect, integrity, and a commitment to the well-being of both our residents and our team members. We foster a collaborative and supportive environment where innovation and compassion drive everything we do.

Our Resident Care Coordinator:

• Assists in the screening and orientation of new Resident Assistants and Medication Technicians.
• Conducts audits and updates in accordance with established procedures. Ensures follow-up actions are taken to address items identified during internal audits.
• Ensure that medications are readily available when required by facilitating timely refills.; Assists in reviewing and processing monthly cycle medication refills.
• Responsible for ordering laboratory tests as needed.
• Organizes the medication room to achieve optimal efficiency.
• As necessary, prepares and administers medication to residents as prescribed by a physician and in compliance with ECA Policies and Procedures. Reports any issues/errors, concerns, or changes.
• Oversees and publishes the schedule for Resident Assistants. May provide coverage for Resident Assistants or Medication Technicians when required.
• Facilitates the coordination and orientation process for new residents during their move-in, onboarding, orientation, and further periods.
• Supports changes that elevate the quality of care, service, and operational efficiency.
• Exhibits a high degree of sensitivity, patience, and compassion towards residents of all needs and faculties.
• Fosters and sustains respectful interpersonal relationships with residents, their family members, and fellow staff members.
• Exhibits a comprehensive understanding of safety protocols and measures.
• Adheres to established policies and procedures and, in alignment with the resident care plan, is accountable for the prompt attention to suitable resident care.
• Promote the Mission, Vision and Values of Transforming Age in all areas of responsibility, and demonstrate commitment to Culture of Excellence and strategic goals
• Performs other duties as assigned.
• Performs Activities for Memory Care Daily

What you need to succeed:

• High School Diploma. Completion of some college coursework or Associates'/Bachelor's preferred.
• A minimum of six months' experience in a long-term care setting, home care or related field.
• Understanding of the medication program within a RCFE.
• Comprehensive understanding of Title 22, Division 6, Chapter 8.
• Proficiency in Microsoft Office applications, particularly in Office 365, including Microsoft Word, Excel, and email software.
• A deep understanding and passion for older adults, particularly those experiencing cognitive challenges, is essential.
• Excellent written and verbal communication abilities and collaborative work ethic are essential.
• Committed to delivering high-quality and professional interactions with residents, families, peers, volunteers, and team members in a multi-cultural environment.
• Skilled in exhibiting adaptability, making informed decisions in high-pressure situations, and effectively prioritizing tasks and projects with flexibility and a positive attitude.
• Completion of a background check. In accordance with state/local guidelines, may require physical, fingerprint, TB testing, and/or drug screen, as well as required vaccinations (unless medical/religious exemption exists).