Alliances Field Engineer

Canonical; Atlanta (GA); Remote; USD 80,000 - 120,000; Full time

Job summary

An innovative company is seeking an Alliances Field Engineer to support major partners in adopting their open source platform. This role involves architecting cloud infrastructure solutions, integrating open source software, and engaging with customers to understand their needs. The ideal candidate will have extensive experience with Linux, Kubernetes, and cloud technologies, alongside strong communication skills. Join a forward-thinking team that values learning and growth in a distributed work environment, offering competitive compensation and opportunities for global travel.

Benefits

Distributed work environment

Annual learning and development budget

Recognition rewards

Holiday leave

Maternity/paternity leave

Employee Assistance Programme

Opportunities to travel globally

Qualifications

• Extensive experience with Linux, Kubernetes, and cloud solutions.
• Proficiency in Python and Bash with troubleshooting skills.
• Interest in customer engagement and new technologies.

Responsibilities

• Architect cloud infrastructure solutions and integrate open source software.
• Assist partners in designing joint solutions using Canonical technologies.
• Conduct onboarding sessions and workshops to promote products.

Skills

Linux (Ubuntu preferred)

Kubernetes

Ceph

Python

Bash

Cloud architecture

Networking

Customer engagement

Education

Degree in Computer Science

Degree in Mathematics

Degree in Physics

Tools

Kubernetes

OpenStack

PostgreSQL

MongoDB

Kafka

Cassandra

NGINX

Job description

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Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include leading public cloud and silicon providers, and industry leaders across sectors. The company is founder-led, profitable, and growing. We are hiring an Alliances Field Engineer to support our biggest partners (companies like Intel, Nvidia, Google, Dell, HP, Accenture, Tata, and others) in understanding and adopting our open source platform.

Our worldwide field engineering team applies expert insights to real-world customer problems, enabling enterprise adoption of Ubuntu, OpenStack, Kubernetes, AI/MLOps, and related technologies. We are experts across the open source stack, from kernel to desktop, cloud to edge. We also focus on business problems—building reliable, efficient, and cost-effective solutions—and communicate effectively with our customers and their industries.

We assist global companies in embracing public and private cloud infrastructure, cloud-native operations, and open source applications. We are looking for several Alliances Engineers to support OEMs, GSIs, ISVs, channel partners, and public cloud alliance partners. Your role will involve supporting alliances, helping partners adopt our products, and defining joint go-to-market strategies from a technical perspective.

Our field engineers handle diverse customer inquiries and are trusted to provide well-informed, thoughtful answers, ensuring the best outcomes for partners and customers.

Location: This is a home-based role, open worldwide.

What your day will look like

• Understand Ubuntu, Linux, networking, and services in real-world environments.
• Architect cloud infrastructure solutions like Kubernetes, Kubeflow, OpenStack, Ceph, and Spark on-premises or in the cloud (AWS, Azure, Google Cloud).
• Architect and integrate open source software such as PostgreSQL, MongoDB, Kafka, Cassandra, and NGINX.
• Assist partners in offering and designing joint solutions using Canonical’s technologies on cloud and data centers.
• Design and publish reference architectures and perform technical validations with partners.
• Conduct onboarding sessions and workshops to promote Canonical products and solutions.

If you are passionate about open source, cloud-native development, Kubernetes, and networking, this role is ideal for you.

What we are looking for in you

• Extensive experience with Linux (Ubuntu preferred), Kubernetes, Ceph, and automation tools.
• Experience designing solutions on public or private clouds.
• Proficiency in Python and Bash, troubleshooting skills.
• Fluent English communication skills, both written and spoken.
• Excellent communication and presentation skills.
• Motivated, reliable, able to multitask and follow through on commitments.
• Interest in customer engagement, pitching, demonstrating solutions, and understanding customer needs.
• Interest in new technologies like LXD, Juju, and Snaps.
• Ability to travel globally up to 30% of the time.
• Degree in Computer Science, Mathematics, Physics, or related technical field.

What we offer you

We offer a competitive, performance-driven compensation package, considering location, experience, and performance, with annual reviews and bonuses. Additional benefits include:

• Distributed work environment with twice-yearly in-person team sprints.
• USD 2,000 annual learning and development budget.
• Recognition rewards, holiday leave, maternity/paternity leave, Employee Assistance Programme.
• Opportunities to travel and meet colleagues globally.

About Canonical

Canonical is a pioneering open source company behind Ubuntu, leading the global shift to open source. We recruit globally, set high standards, and expect excellence. Since 2004, we have been a remote-first company, offering a forward-thinking work environment that encourages learning, innovation, and growth. We are an equal opportunity employer, committed to diversity and inclusion.