Alliance Manager, Strategic Accounts

phasevtrials.com; Cambridge (MA); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation and equity

Comprehensive benefits

Flexible hybrid culture

Professional growth and development

Job summary

PhaseV is a Boston-based technology company redefining clinical development with an AI/ML platform. We seek an Alliance Manager in the US to lead and expand relationships with key biotech/pharma clients, define engagement strategy, drive revenue growth, and ensure client satisfaction at assigned accounts.

You will own land-and-expand motions, collaborate with delivery teams, and build an in-depth knowledge of PhaseV offerings to identify business opportunities.

Qualifications

• 5+ years in biotech/pharma focused on project or alliance management
• Strong strategic account management and expansion experience
• Ability to be a trusted advisor to clients with scientists and business stakeholders
• Excellent communication with diverse stakeholders

Responsibilities

• Own strategy implementation at assigned accounts
• Develop and execute expansion, upsell, cross-sell strategies to grow revenue
• Act as trusted advisor, maintaining strong client relationships
• Collaborate with Head of Alliance Management to build strategy/roadmap
• Develop lead generation for each business line
• Work cross-functionally with product, project management, data science, customer success, and marketing
• Track KPIs: customer satisfaction, retention, and revenue growth
• Represent PhaseV at conferences and events

Skills

Alliance management

Strategic planning

Stakeholder communication

Cross-functional collaboration

Education

B.S. in a relevant field

MS/PhD/MD or related advanced degree a plus

Job description

PhaseV is a Boston-based technology company that redefines clinical development at scale with its enterprise-ready, multi-modal AI/ML platform — accelerating decisions, de-risking trials, and driving more efficient portfolio strategies. With over $65M raised from Accel, Insight, and others, we are poised to make a significant impact on how drugs are developed and brought to market.

Our tools span the entire pharmaceutical development process, from early program and portfolio decision-making through execution on registrational trials. From our Trial Optimizer platform which designs smarter clinical trials, to our ClinOps module, which enhances site selection by integrating patient-level insights, our offerings provide sponsors and CROs with a flexible, scalable toolkit for optimizing every stage of clinical development. We’re already collaborating with over 40 biopharma partners, including 7 of the top pharmaceutical companies, as well as multiple CROs and biotechs, with many more in late stage discussions.

The Role:

We are seeking a dynamic and experienced Alliance Manager in the US to lead our efforts in managing and expanding relationships with key clients. The Alliance Manager will play a critical role in defining engagement strategy, driving revenue growth, and ensuring client satisfaction, at assigned accounts.

Your Responsibilities:

• Reporting to the Head of Alliance Management, this person will join the Alliance Management team and own strategy implementation at their assigned accounts.
• Account Management & Growth:
  • Develop and execute strategies to drive expansion, up-sell, cross-sell opportunities, and revenue growth within assigned accounts.
  • Own the land-and-expand motion at assigned accounts, interfacing with Project Management, Business Development, and delivery teams to ensure that ongoing projects are successful and new opportunities are identified.
  • Act as a trusted advisor to clients, developing and maintaining strong relationships with scientific and business stakeholders
• Strategic Planning:
  • Collaborate with the Head of Alliance Management and extended leadership team to build company strategy and roadmap.
  • Establish lead generation strategies for each business line and identify necessary assets, materials, and resources to implement these strategies effectively.
• Internal Collaboration & Operational Excellence:
  • Work cross-functionally with product, project management, data science, customer success, and marketing teams to ensure seamless execution of projects at assigned accounts
  • Track KPIs, including customer satisfaction, retention, and revenue growth.
  • Participate in externally-facing marketing, through attendance at conferences and events, solidifying PhaseV brand recognition within assigned accounts
  • Develop an in-depth knowledge of company offerings to identify business opportunities. Gain an excellent understanding of the target market and ideal champions within biotech and pharmaceutical organizations.

Qualifications:

• 5+ years of experience in the biotech or pharmaceutical industry, with a strong focus on project or alliance management
• Solid understanding of strategic account management i.e. expansion, renewals etc., with direct experience beneficial but not required.
• Team player with a desire to drive innovation and have a positive impact on the industry.
• Strong technical and analytical understanding. Experience with AI/ML solutions through previous roles is a plus.
• Ability to clearly communicate with a wide range of stakeholders and translate scientific insights into actionable decisions.
• Engaged listener, leverages input and a variety of perspectives to develop solutions

Desired Skills:

• BS in a relevant field. MS, PhD, MD, or other relevant advanced degree a plus.
• Background in biopharma, consulting or in similar roles at AI/ML vendors, with experience serving pharma clients.
• Driven, self-motivated individual who is passionate about innovation in drug development.
• Expertise in developing and delivering presentations for diverse stakeholders.

What We Offer:

• Join us on a mission to change the world for the better.
• The opportunity to work with an amazing team passionate about making a real-world impact.
• Extremely hard and diverse problem setting, in which the team is pushing the envelope.
• A collaborative and dynamic startup environment.
• Professional growth and development opportunities.
• Competitive compensation and equity participation
• Comprehensive benefits, 401(k) match, and flexible hybrid culture