Allergy Territory Account Specialist – Minneapolis South – Remote

National Black MBA Association; Minneapolis (MN); Remote; USD 93,000 - 234,000; Full time

Job summary

An established industry player is seeking a Territory Account Specialist to enhance patient outcomes through tailored customer experiences. This remote opportunity involves engaging with healthcare providers, leveraging clinical insights, and collaborating across teams to address customer needs effectively. The ideal candidate will possess strong problem-solving skills and a proven track record in specialty pharmaceuticals. If you are a proactive individual with a passion for improving patient care and a knack for strategic planning, this role offers a chance to make a significant impact in the healthcare field.

Qualifications

• 2+ years in specialty pharmaceuticals or similar sales role.
• Strong analytical skills to identify and solve customer problems.

Responsibilities

• Develop strategic territory business plans to enhance product demand.
• Collaborate with stakeholders to address complex customer issues.

Skills

Clinical Selling

Account Selling

Problem Solving

Team Collaboration

Omni-channel Engagement

Education

Bachelor's Degree

Advanced Degree

Job description

Job Description Summary

This is a field-based and remote opportunity supporting key accounts in an assigned geography.

Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you.

The Territory Account Specialist (TAS) is a driven sales business leader who designs a customized customer experience tailored to the needs of each account and Healthcare Provider (HCP). Acting as the primary Point of Contact (PoC) in our customer-centric approach, the Territory Account Specialist engages with clients to identify mutual priorities and address their needs by problem-solving and leveraging Novartis resources to enhance patient outcomes. The Territory Account Specialist possesses expertise in clinical selling, account selling, access navigation, problem solving, team orchestration/collaboration, and omni-channel engagement.

Job Description

Key Responsibilities:

1. Pinpoint mutual priorities and utilize insights and strategies across the entire account to formulate a strategic territory business plan that aims to enhance product demand by addressing the requirements of key partners and their patients, ultimately achieving exceptional outcomes.
2. Encourage clinical discussions that motivate the customer to advocate for their patients and involve the entire account team to identify any barriers, offering suitable solutions to meet the customer's needs.
3. Utilize expertise and understanding of the market, relevant competitors, industry trends, and cross-functional strategies to foresee and effectively manage business opportunities and challenges.
4. Conduct essential planning meetings with key stakeholders to tackle complex customer issues and collaborate effectively across departments to ensure all customer requirements are fulfilled.
5. Examine market data and trends within the territory to understand the local business landscape, promote engagement, and lead both virtual and live interactions with customers.
6. Utilize systems and omni-channel or multi-channel strategies to maximize the complete range of Novartis capabilities for personalized engagement with customers, whether in person or virtually.
7. Work collaboratively with regional colleagues, other field staff, and home-office teams to proactively meet customer needs and deliver suitable access support.
8. Deliver timely access assistance and work collaboratively with Patient Specialty Services (PSS) associates to address customer requirements efficiently.

Essential Requirements:

1. Bachelor’s degree required, advanced degree a plus.
2. 2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
3. Demonstrates a strong ability to collaborate and work effectively across various functions in a matrix environment, communicates clinical product details proficiently, maintains a proven history of consistent high performance, and excels at navigating and successfully selling to large accounts and key customer segments.
4. Proactive individual with strong analytical skills to identify, prioritize, and use relevant data to solve problems and satisfy key customers, while showcasing ethical leadership and promoting a culture of compliance with company policies and laws.
5. Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.

Desirable Requirements:

1. Experience across therapeutic groups, disease states, account management strategy, and new product launches.
2. Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.

Leveling Guidelines:

The position will be filled at a level commensurate with experience.

Position Levels:

• Territory Account Specialist: 2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
• Senior Territory Account Specialist: 5+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
• Executive Territory Account Specialist: 10+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.

Driving Requirement:

Driving is an essential function of this role and cannot be eliminated. Candidates must have a fully valid and unrestricted driver’s license. Reasonable accommodations may be provided for medical restrictions without eliminating this essential function.

COVID-19 Vaccine Policy:

While vaccination is not currently required, employees in customer-facing roles must adhere to customers’ credentialing guidelines, which may require vaccination. Requests for reasonable accommodation can be sent to [e-mail].

Compensation and Benefits:

The salary range for this role at start of employment is expected to be between $93,800 and $234,000 depending on level, with potential additional elements like bonuses, stock units, and benefits. Final compensation will depend on multiple factors including location, experience, and performance.

Training:

New hires will need to complete initial training, including home study, within 8 hours per day and 40 hours per week.

Visa Sponsorship:

Novartis will not sponsor visas for this position.

Note: Novartis cannot offer relocation support. Please only apply if the location is accessible for you.

EEO Statement:

Novartis is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or other protected statuses.

Accessibility and Accommodations:

Individuals with disabilities seeking accommodations should contact [e-mail] or call [phone], including the job requisition number.