Allergy Territory Account Specialist - Dallas - Remote

Novartis Group Companies; United States; Remote; USD 93,000 - 175,000; Full time

Job summary

This innovative firm is seeking a dynamic Territory Account Specialist to lead sales efforts in a remote capacity. The role focuses on creating tailored customer experiences and engaging with healthcare providers to enhance patient outcomes. As the primary point of contact, you'll leverage your expertise in clinical selling and account management to drive business success. Collaborating with a dedicated team, you will utilize market insights to navigate challenges and maximize engagement through omni-channel strategies. If you are passionate about making a difference in the healthcare landscape, this opportunity is perfect for you.

Benefits

Bonuses

Stock Units

Medical Benefits

Paid Leave

Qualifications

• 2+ years in specialty pharmaceuticals or similar sales role.
• Strong collaboration and communication skills required.

Responsibilities

• Develop strategic business plans to increase product demand.
• Engage with clients to identify and address their needs.

Skills

Clinical Selling

Account Management

Problem-Solving

Team Collaboration

Omni-Channel Engagement

Market Insights Analysis

Education

Bachelor's Degree

Advanced Degree

Job description

Job Description Summary

This is a field-based and remote opportunity supporting key accounts in an assigned geography.

Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you.

The Territory Account Specialist (TAS) is a driven sales business leader who designs a customized customer experience tailored to the needs of each account and Healthcare Provider (HCP). Acting as the primary Point of Contact (PoC), the TAS engages with clients to identify mutual priorities and address their needs by problem-solving and leveraging Novartis resources to improve patient outcomes. The role requires expertise in clinical selling, account management, access navigation, problem-solving, team collaboration, and omni-channel engagement.

Key Responsibilities:

1. Develop and implement a strategic territory business plan to increase product demand by addressing the needs of key partners and their patients, aiming for exceptional outcomes.
2. Encourage clinical discussions that motivate customers to advocate for their patients and involve the entire account team to identify and overcome barriers.
3. Utilize market insights, industry trends, and cross-functional strategies to anticipate and manage business opportunities and challenges.
4. Conduct planning meetings with stakeholders to resolve complex customer issues and collaborate across departments.
5. Analyze market data to understand local business landscapes, promote engagement, and lead virtual and in-person customer interactions.
6. Leverage omni-channel strategies to maximize personalized engagement with customers, both virtually and face-to-face.
7. Collaborate with regional colleagues, field staff, and home-office teams to meet customer needs and provide access support.
8. Provide timely access assistance and work with Patient Specialty Services to address customer requirements efficiently.

Essential Requirements:

• Bachelor's degree required; advanced degree preferred.
• At least 2 years' experience in specialty pharmaceuticals, biotech, or a similar sales role within the last 5 years.
• Strong collaboration skills, effective communication of clinical product details, a proven high-performance record, and experience selling to large accounts.
• Proactive, analytically skilled, ethical, and compliant with company policies and laws.
• Must reside within the territory or within a 50-mile commuting distance and be able to travel 60-80% across the territory, with a valid driver's license.

Desirable Requirements:

• Experience with various therapeutic areas, disease states, account strategies, and product launches.
• Knowledge of patient services, market access, reimbursement pathways, and medical calling on HCPs for sophisticated products.

Leveling Guidelines:

• Territory Account Specialist: 2+ years' experience.
• Senior Territory Account Specialist: 5+ years' experience.
• Executive Territory Account Specialist: 10+ years' experience.

Additional Role Requirements:

Driving is an essential function of this role. Candidates must have a fully valid and unrestricted driver's license. Reasonable accommodations are available for qualified individuals with medical restrictions that do not eliminate this essential function.

COVID-19 Vaccine Policy:

While vaccination is not currently required, employee working in customer-facing roles must comply with customer credentialing guidelines, which may include vaccination. Requests for reasonable accommodations can be sent to [e-mail].

Compensation and Benefits:

The salary range at start is expected to be:

• Territory Account Specialist: $93,800 - $174,200/year
• Senior Territory Account Specialist: $114,100 - $211,900/year
• Executive Territory Account Specialist: $126,000 - $234,000/year

Final pay depends on various factors including location, experience, and performance. Benefits include bonuses, stock units, discretionary awards, medical and financial benefits, and paid leave. Specifics will be provided upon offer.

Training and Visa Sponsorship:

Initial training is required, which can be completed in up to 8 hours/day over 40 hours/week. Visa sponsorship is not available.

Other Policies:

Novartis is an Equal Opportunity Employer and committed to reasonable accommodations for disabilities. For accommodations, contact [e-mail].

Note: Please only apply if the location is accessible to you as no relocation support is provided.