Allergy Administrative Assistant/Authorization Specialist - Cherry Hill

QMMS USA LLC; Cherry Hill Township (NJ); Hybrid; USD 38,700 - 47,300; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Long-term disability

Pet insurance

Job summary

ENT and Allergy Associates, LLP is seeking a full-time Allergy Administrative Assistant/Authorization Specialist for their Cherry Hill office. This role provides essential administrative support, including handling insurance authorizations and educating patients on their benefits.

The company offers attractive benefits such as medical, dental, and vision insurance, 401(k), and more. Ideal candidates have strong customer service skills and at least one year of healthcare experience.

Qualifications

• Experience working with insurance companies.
• Knowledge of different types of coverage and policies.
• Strong computer and data entry skills.
• Empathy and compassion to support patients.
• Professional demeanor and appearance.
• Working knowledge of medical terminology, CPT codes and ICD-10 a plus.

Responsibilities

• Obtain and input insurance authorizations prior to patient services.
• Monitor and track patient authorizations.
• Respond to patient telephone inquiries with customer service skills.
• Act as a liaison between patients, physicians, and insurance companies.

Skills

Insurance authorization

Customer service

Data entry

Attention to detail

Problem-solving

Education

High school diploma or GED

Tools

Electronic Health Records

Job description

Job Description: ENT and Allergy Associates, LLP New York & New Jersey's premier ENT and Allergy medical practice, is seeking a self‑motivated, people‑friendly full‑time Allergy Administrative Assistant/Authorization Specialist for our Cherry Hill office.

Allergy Administrative Assistant role, provides administrative support to other medical personnel. Administrative Assistant support day‑to‑day operations by performing administrative tasks and ensuring high quality customer service for our patients.

Hourly: $21/hr

Requirements:

• Obtain, review and input insurance authorization and referrals prior to patient services
• Monitor and track patient authorizations
• Inform offices of status of authorizations including expired dates
• Work with patients to educate them on their benefits information
• Explain to patients why some services are covered and some are not
• Help patients understand deductibles, co‑insurance and copays
• Accept, handle, and process incoming patient telephone inquiries using appropriate customer service skills, clarify and validate patient inquiries, questions or complaints
• Enter data in the Electronic Health Records
• Act as a liaison between the patients, physicians, insurance companies & specialty pharmacies
• Assist office with tasks and patient calls
• Other duties as assigned

Qualifications:

• Experience working with insurance companies
• Knowledge of different types of coverage and policies
• Strong computer, data entry skills
• Empathy and compassion to give support to patients
• Attention to detail and problem‑solving skills
• Customer service skills and telephone etiquetteHigh school diploma or GED
• Professional demeanor and appearance
• Preference to candidates with at least one or two years working in a healthcare or billing setting.
• Working knowledge of medical terminology, CPT codes and ICD‑10 a plus.

Schedule:

Monday - Friday 8:30AM - 5:00PM. Hybrid: 3 days onsite in Cherry Hill, 2 days remote

Benefits:

• Medical, Dental, and Vision insurance
• Company‑paid long‑term disability
• Flexible Spending Account (FSA)
• Company‑paid life insurance and voluntary life insurance
• 401(k)
• Pet insurance

About ENT and Allergy Associates (ENTA)

ENT and Allergy Associates (ENTA) is the largest ENT, Allergy, and Audiology practice in the country, with over 475 clinicians practicing across 70+ clinical locations in New York, New Jersey, Pennsylvania, and Texas. Each ENTA clinical office is comprised of world‑class physicians who are specialists and sub‑specialists in their respective fields, delivering the highest level of expertise and care to patients of all ages. Our comprehensive services include: Adult and Pediatric ENT and Allergy Voice and Swallowing Advanced Sinus and Skull Base Surgery Facial Plastics and Reconstructive Surgery Treatment of Inner Ear Disorders and Dizziness Asthma‑related services Diagnostic Audiology and Hearing Aid Dispensing Sleep and CT Services ENTA is affiliated with some of the most prestigious medical institutions in the world. Each year, ENTA physicians are recognized as “Top Doctors” by Castle Connolly, reflecting our strong commitment to exceptional patient care and clinical excellence.

ENT and Allergy Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The ENT & Allergy Associates Network:

ENT & Allergy Associates (ENTA) is the largest ENT, Allergy, and Audiology network in the country, with over 475 clinicians who practice in over 80 clinical locations throughout New York, New Jersey, Pennsylvania, and Texas. Each ENTA clinical office is comprised of world‑class physicians who are specialists and sub‑specialists in their respective fields, providing the highest level of expertise and care. With a wide range of services including Adult and Pediatric ENT & Allergy, Voice and Swallowing, Advanced Sinus and Skull Base Surgery, Facial Plastics and Reconstructive Surgery, Treatment of Disorders of the Inner Ear and Dizziness, Asthma‑related services, Diagnostic Audiology, Hearing Aid Dispensing, Sleep and CT Services, ENTA is able to meet the needs of patients of all ages. ENTA is also affiliated with some of the most prestigious medical institutions in the world. Each year ENTA physicians are voted ‘Top Doctor’ by Castle Connolly, a true testament to the exceptional care and service they provide to their patients.

HÜMI:

Backed by over 25 years of experience, Hümi (formerly Quality Medical Management Services USA, LLC , or QMMS USA) specializes in healthcare management and consultancy across practice operations and management, revenue cycle and enhancement, compliance, HR management, and business applications. With a seasoned team and a commitment to excellence, Hümi delivers cutting‑edge healthcare business management solutions. By implementing best practices at every step, Hümi ensures measurable success for its clients. At its core, Hümi represents the human side of healthcare, where operational excellence meets a people‑first philosophy.