Allergy Administrative Assistant/Authorization Specialist - Cherry Hill

ENT and Allergy Associates, LLP; Cherry Hill Township (NJ); Hybrid; USD 43,680 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Company-paid Long-term Disability

Flexible Spending Account (FSA)

Life Insurance

401(k)

Pet Insurance

Job summary

ENT and Allergy Associates, LLP is seeking a proactive Allergy Administrative Assistant/Authorization Specialist for our Cherry Hill office. The role provides administrative support, manages insurance authorizations, patient inquiries, and data entry in the EHR system.

The position is full-time with a hybrid schedule: 3 days onsite in Cherry Hill and 2 days remote. The candidate should have experience with insurance processes, strong customer service, and good communication skills.

Qualifications

• Experience working with insurance processes and CPT/ICD-10 knowledge is a plus.
• Strong data entry and computer skills are required.
• Excellent customer service and telephone etiquette are essential.

Responsibilities

• Obtain, review and input insurance authorizations and referrals before services.
• Monitor and track patient authorizations and inform offices of status and expiration dates.
• Explain benefits, deductibles, co-insurance and copays to patients.
• Interact with patients, physicians, insurers and pharmacies as a liaison.
• Enter data in the Electronic Health Records and support office tasks.

Skills

Insurance knowledge

Data entry

Customer service

Communication skills

Empathy

Education

High school diploma or GED

Tools

Electronic Health Records

Phone etiquette

Job description

## Allergy Administrative Assistant/Authorization Specialist - Cherry HillApplylocations: CBO - Cherry Hilltime type: Full timeposted on: Posted Yesterdayjob requisition id: R-100740**Job Description:**ENT and Allergy Associates, LLP New York & New Jersey's premier ENT and Allergy medical practice, is seeking a self-motivated, people-friendly full-time **Allergy Administrative Assistant/Authorization Specialist** for our **Cherry Hill** office.Allergy Administrative Assistant role, provides administrative support to other medical personnel. Administrative Assistant support day-to-day operations by performing administrative tasks and ensuring high quality customer service for our patients.**Hourly:** $21/hr**Requirements:*** Obtain, review and input insurance authorization and referrals prior to patient services* Monitor and track patient authorizations* Inform offices of status of authorizations including expired dates* Work with patients to educate them on their benefits information + Explain to patients why some services are covered and some are not + Help patients understand deductibles, co-insurance and copays* Accept, handle, and process incoming patient telephone inquiries using appropriate customer service skills, clarify and validate patient inquiries, questions or complaints* Enter data in the Electronic Health Records* Act as a liaison between the patients, physicians, insurance companies & specialty pharmacies* Assist office with tasks and patient calls* Other duties as assigned**Qualifications:*** Experience working with insurance companies* Knowledge of different types of coverage and policies* Strong computer, data entry skills* Empathy and compassion to give support to patients* Attention to detail and problem-solving skills* Customer service skills and telephone etiquette* High school diploma or GED* Professional demeanor and appearancePreference to candidates with at least one or two years working in a healthcare or billing setting.Working knowledge of medical terminology, CPT codes and ICD-10 a plus.**Schedule:**Monday - Friday 8:30AM - 5:00PMHybrid: 3 days onsite in Cherry Hill, 2 days remote**We offer a competitive salary with a comprehensive benefits package including:*** Medical, Dental, and Vision insurance* Company‐paid long‐term disability* Flexible Spending Account (FSA)* Company‐paid life insurance and voluntary life insurance* 401(k)* Pet insurance**About ENT and Allergy Associates (ENTA)**ENT and Allergy Associates (ENTA) is the largest ENT, Allergy, and Audiology practice in the country, with over **475 clinicians** practicing across **70+ clinical locations** in **New York, New Jersey, Pennsylvania, and Texas**.Each ENTA clinical office is comprised of world-class physicians who are specialists and sub-specialists in their respective fields, delivering the highest level of expertise and care to patients of all ages.Our comprehensive services include:* Adult and Pediatric ENT and Allergy* Voice and Swallowing* Advanced Sinus and Skull Base Surgery* Facial Plastics and Reconstructive Surgery* Treatment of Inner Ear Disorders and Dizziness* Asthma-related services* Diagnostic Audiology and Hearing Aid Dispensing* Sleep and CT ServicesENTA is affiliated with some of the most prestigious medical institutions in the world. Each year, ENTA physicians are recognized as **“Top Doctors” by Castle Connolly**, reflecting our strong commitment to exceptional patient care and clinical excellence.ENT and Allergy Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.