Alarm Technician Southern Delaware Eastern Shore

Wayman Fire Protection; Wilmington (DE); On-site; USD 60,000 - 80,000; Full time

Job summary

Wayman Fire Protection in Delaware is seeking a dedicated Service/Installation technician to support our Electronic Systems Division on construction projects and day‑to‑day service operations. You will service, troubleshoot, program and maintain fire alarm, access control, CCTV and intrusion systems for a varied customer base, while coordinating with the Operations Manager and field teams.

The role requires punctuality, professional communication, willingness to travel within the region,

Qualifications

• Minimum 3+ years of electronic systems experience in the industry with preference to fire alarm equipment and systems.
• Ability to work on various types of equipment including Edwards, Honeywell, Notifier, Silent Knight, FireLite.
• Outstanding verbal, written, and listening skills.
• Proven ability to work both in a team and independently to achieve company goals.
• Organized, self-motivated and travel-ready within the geographical area.

Responsibilities

• Service, troubleshoot, program, and maintain fire alarm, access control, CCTV, and intrusion systems for various customer types.
• Be available for overtime when required and participate in on-call rotations.
• Complete detailed reports of work performed for submission to the customer.
• Maintain a professional appearance and demeanor with customers.
• Attend out-of-state or local training to maintain skills.

Skills

Electronic systems experience

Fire alarm systems

Access control systems

CCTV systems

Customer service

Communication skills

Education

NICET Level II preferred

Tools

Microsoft Word

Excel

Outlook

Project

Job description

Job Description

Wayman Fire Protection is looking for a dedicated Service/Installation technician to join our Electronic Systems Division. Our technician position will be responsible for the completion of assigned tasks in our construction projects division as well as our day-to-day service operations. This position will focus on our existing customer base, general contractor base, and electrical contractor base to provide excellent customer service and overall satisfaction. Our goals for this position will be to maintain control of the installation schedules, cost structure of the work, quality of the work performed, and most importantly the satisfaction of our customer base. This position will report directly to the department Operations Manager but also communicate with the department coordinators, other field technical team members, and other aspects of our organization. We are looking to grow the team! We have amazing benefits, great pay, steady work, and job security.

Our expectations of this position include the following but are not limited to:

• This person is a motivated self-starter who works with a sense of urgency, is detail focused, well organized and who works well in a fast-paced environment.
• Service, troubleshoot, program, and maintain fire alarm systems, access control systems, CCTV systems, and intrusion systems for various customer types
• Be available for overtime when required as well as participate in the on-call scheduled rotations
• Complete detailed reports of work completed for submission to the customer
• Maintain a professional appearance and demeanor with both our external and internal customers
• Be able to communicate effectively with our customer base while providing a high level of customer service
• Can attend out of state training when it is presented as well as participate in local training to maintain the skills necessary to continue serving our customer base
• Complete any additional assignments above and beyond their normal work duties

Qualifications

• Minimum 3+ years of electronic systems experience in the industry with preference to fire alarm equipment and systems
• Ability to work on various types of equipment to include but not limited to; Edwards, Honeywell, Notifier, Silent Knight, FireLite. Edwards certifications preferred but not required
• Outstanding verbal, written, and listening skills
• Proven ability to work effectively in a group environment as well as independently to achieve the goals set forth by the organization
• NICET Level II preferred but not required
• Organized, self-motivated, and the ability to work independently
• Ability to travel within our geographical area without any restraints
• Ability to work under pressure and time constraints of the business needs
• Excellent skills using basic Microsoft functions to include but no limited to Word, Excel, Outlook, Project, etc.

Additional Information

Wayman provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, creed, gender, national origin, age, martial or veteran status, sexual orientation, or the presence of handicaps or disabilities.

All your information will be kept confidential according to EEO guidelines.