Alarm Technician: Install, Service & Secure Homes

Pointe Alarm; Detroit (MI); On-site; USD 52,000 - 75,000; Full time

Job summary

Pointe Alarm, a Detroit-area security provider, is seeking an Alarm Technician for full-time, on-site work in the Detroit Metropolitan Area. You will install, program, test, and service low-voltage alarm systems for residential and commercial clients, diagnosing issues and performing routine maintenance while ensuring safety and regulatory compliance.

Daily you will interact with customers on-site, explain system features, and provide timely support during service calls and installations.

Qualifications

• Knowledge of low-voltage engineering and wiring practices.
• Hands-on experience with alarm installations, programming, and configuration.
• Understanding of life safety systems and safety codes.
• Strong troubleshooting and on-site problem-solving abilities.
• Customer-facing skills for clear communication and setting expectations.
• Valid driver's license and ability to travel within the Detroit Metropolitan Area.

Responsibilities

• Install, program, test, and service low-voltage alarm systems for residential and commercial clients.
• Diagnose issues and perform routine maintenance on site.
• Explain features and operation to customers; document work accurately.
• Coordinate with office/dispatch and maintain tools and equipment.

Skills

Low-voltage knowledge

Alarm installations

On-site troubleshooting

Customer service

Regulatory awareness

Communication

Education

High school diploma

Electronics training

Tools

Electrical testing tools

Job description

Pointe Alarm, a Detroit-area security provider, is seeking an Alarm Technician for full-time, on-site work in the Detroit Metropolitan Area. You will install, program, test, and service low-voltage alarm systems for residential and commercial clients, diagnosing issues and performing routine maintenance while ensuring safety and regulatory compliance.

Daily you will interact with customers on-site, explain system features, and provide timely support during service calls and installations.