Alarm Service Technician

Pye-Barker Fire & Safety; Reno (NV); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Excellent pay

Medical, dental, vision

Company paid life insurance

Company paid short-term disability

401K with employer match

Paid vacation and company holidays

Training and Career Development

Company vehicle (if job applicable)

Immediate qualification for the ALL In

Job summary

Pye-Barker Fire & Safety in Reno, NV is seeking an experienced Security and Alarm Service Technician to install, inspect, test, maintain and repair security alarm and life-safety systems for commercial clients. You will troubleshoot issues, perform preventive maintenance, and provide on-site support and training to customers during scheduled service calls and emergencies.

This role requires a high school diploma or equivalent, at least 3 years of service experience, a clean driving record, and

Qualifications

• High school diploma or equivalent required; technical school training is a plus.
• Minimum of 3 years’ experience servicing commercial security, fire alarm, access control and camera systems.
• Valid driver's license and reliable transportation to/from office or job site.
• Ability to operate hand and power tools safely and effectively.
• Ability to operate a fleet vehicle safely.

Responsibilities

• Service security, fire alarm, access control, and camera systems at client sites.
• Conduct testing and inspections under maintenance agreements.
• Troubleshoot and complete repairs as needed.
• Record work with detailed service and status reports.
• Communicate job status with customers and management.
• Work independently with minimal supervision and complete paperwork on time.

Skills

Driving

Hand and power tool operation

On-site service

Customer service

Education

High school diploma or equivalent

Technical school training

Tools

Hand tools

Power tools

Job description

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.

The Security and Alarm Service Technician installs, inspects, tests, maintains, and repairs security alarm, fire alarm, access control, camera systems and related life safety systems. This role ensures all systems operate effectively, comply with applicable codes and standards, and meet customer requirements. The technician will troubleshoot system issues, perform preventive maintenance, and provide on-site support and training to clients. Work may involve both scheduled service calls and emergency response.

Essential Duties & Responsibilities

• Service security, fire alarm, access control systems, camera systems and related devices; dismantle and/or reconstruct equipment as needed.
• Conduct testing and inspections of security and fire alarm systems under maintenance agreements.
• Troubleshoot and complete necessary repairs.
• Make connections and adjustments as directed; test the operation of all system components.
• Conduct site surveys upon request from management.
• Keep manuals and system documentation up to date.
• Report completed work, deferred tasks, and items needing further attention or materials to management.
• Communicate job status or completion with customers (installation or service).
• Write service and status reports.
• Submit complete and accurate paperwork in a timely manner, obtaining all necessary signatures.
• Accurately record travel and service times, complete timesheets, identify warranties, changes, and code issues, and provide thorough job descriptions.
• Work independently at customer sites with minimal supervision.
• Perform other duties as assigned by management.

Education/Qualifications

• High school diploma or equivalent required; technical school training is a plus.
• Minimum of 3 years’ experience servicing commercial security, fire alarm, access control and camera systems is required.
• Must have a clean driving record and reliable transportation to/from office or job site.
• Ability to operate hand and power tools safely and effectively.
• Ability to operate a fleet vehicle safely.

Other Duties

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
• Performs other duties as assigned.

Physical Requirements

• While performing the essential functions of this job the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands or arms, stoop, kneel, crouch, or crawl, and is occasionally required to lift and/or move heavy objects.
• The work also requires the following physical abilities in order to perform the essential job functions: balancing, climbing, grasping, hearing, mental acuity, pulling, pushing, repetitive motion, speaking, talking, and visual acuity.

Benefits And Perks

• Excellent pay
• Medical, dental, vision
• Company paid life insurance
• Company paid short-term disability
• 401K with employer match
• Paid vacation and company holidays
• Training and Career Development
• Company vehicle (if job applicable)
• Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees

Pye-Barker Fire & Safety is an Equal Opportunity Employer