Alarm Monitoring Operator

Securitas Technology; Canton (OH); On-site; USD 42,000 - 63,000; Full time

Job summary

Securitas Technology in Canton, OH seeks an Alarm Monitoring Operator to protect commercial clients by real-time monitoring of intrusion, fire, video, and access control systems. You will observe alarms, verify events, filter false signals, and coordinate responses with emergency services and client contacts.

You will document activity in monitoring platforms, follow strict procedures and regulations, and uphold a culture of safety, integrity, and service excellence.

Qualifications

• Observe alarms across intrusion, fire, video, and access control systems.
• Verify events and filter false signals to prevent false alarms.
• Coordinate responses with emergency services, client contacts, and field staff.

Responsibilities

• Monitor security and life safety systems in real time.
• Document activity in monitoring platforms and maintain accurate logs.
• Follow procedures and industry regulations to ensure safety and compliance.

Skills

Real-time monitoring

Alarm monitoring

Attention to detail

Communication

Job description

Securitas Technology seeks an Alarm Monitoring Operator to protect commercial and enterprise clients through real-time monitoring of electronic security and life safety systems. In a fast-paced, technology-driven environment, you will observe intrusion, fire, video, and access control alarms, verify events, filter false signals, and coordinate responses with emergency services, client contacts, and field technicians. You will document all activity in monitoring platforms, follow strict procedures and industry regulations, and uphold a culture of safety, integrity, and service excellence. This role offers exposure to cutting-edge security technologies, structured training, and opportunities for growth and cross-functional collaboration within a global team focused on innovation and continuous improvement.