Alarm Monitoring Operator

Securitas Technology; Hudson (OH); On-site; USD 40,000 - 54,000; Full time

Job summary

Securitas Technology seeks an Alarm Monitoring Operator to protect commercial clients through real-time monitoring of electronic security and life safety systems. You will observe intrusion, fire, video, and access control alarms, verify events, filter false signals, and coordinate responses with emergency services, client contacts, and field technicians.

You will document all activity in monitoring platforms, follow strict procedures and industry regulations, and contribute to a culture of

Qualifications

• Experience in alarm monitoring or security operations.
• Strong attention to detail and communication skills.
• Familiarity with life-safety systems and incident response procedures.

Responsibilities

• Monitor alarms in real time and verify events.
• Coordinate responses with emergency services and clients.
• Document incidents in monitoring systems and log actions.
• Follow procedures and regulatory requirements.

Skills

Real-time monitoring

Intrusion detection

Emergency coordination

Regulatory compliance

Tools

Monitoring platforms

Video surveillance software

Job description

Securitas Technology seeks an Alarm Monitoring Operator to protect commercial and enterprise clients through real-time monitoring of electronic security and life safety systems. In a fast-paced, technology-driven environment, you will observe intrusion, fire, video, and access control alarms, verify events, filter false signals, and coordinate responses with emergency services, client contacts, and field technicians. You will document all activity in monitoring platforms, follow strict procedures and industry regulations, and uphold a culture of safety, integrity, and service excellence. This role offers exposure to cutting-edge security technologies, structured training, and opportunities for growth and cross-functional collaboration within a global team focused on innovation and continuous improvement.