Alamo Connect Demo - Selling Demo Rep - Part time

H-E-B; Alamo (TX); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

H-E-B is seeking a Selling Demo Representative to drive product awareness and sales at store events. You will educate customers about features, offer samples, and highlight savings while building a welcoming, hospitable experience.

The role emphasizes strong communication, product knowledge, and the ability to manage multiple events and duties in a fast-paced store environment. Availability for flexible event hours is required.

Qualifications

• Experience in sales or customer service.
• Experience in product demonstration (preferred).
• Ability to communicate product ingredients and recipes to inform customers (especially regarding allergies).

Responsabilités

• Sell products through various selling and hospitality events to educate customers and drive sales.
• Engage customers with enthusiasm, sharing product knowledge, samples, and savings information.
• Prepare, stage, execute, and close events, including materials, safety needs, and scheduling.
• Review daily sales reports and understand success metrics.

Connaissances

Sales experience

Customer service

Product demonstration

Communication skills

Interpersonal skills

Multitasking

Description du poste

Responsibilities

Job Summary: As a Selling Demo Representative, you'll sell products through various selling and hospitality events to educate and inform Customers of product features to drive customer engagement and sales.

Key Responsibilities & Essential Functions

• Follows the customer service and hospitality model to connect with Customers, building a sense of community and driving loyalty
• Creates an atmosphere of celebration by participating in total store events
• Engages Customers with enthusiasm, sharing product knowledge, samples, and savings / value information; finds opportunities to surprise and delight Customers
• Provides excellent customer service; answers product-related questions; helps Customers locate merchandise
• Reviews educational materials (story, video, etc.) and experiences products prior to each scheduled event
• Ensures all selling material, including signage, recipe cards, coupons, etc., are printed and displayed to support customer engagement
• Prepares, stages, executes, and closes events, including product, equipment, supplies, safety / sanitation needs, marketing materials, sample payment, closing event in scheduling system, etc.
• Prepares products for use in demonstrations / samplings
• Reviews daily sales reports; understands success metrics

Food Safety / Sanitation

• Ensures compliance with federal, state, and H-E-B food safety regulations / standards and department SOPs daily
• Attends required food safety and related trainings
• Maintains a professional, clean, healthy, and safe work environment
• Cleans up workstation area; assists other sales Partners as needed

Age Requirement

• 18+

Qualifications & Key Requirements

• Experience in sales or customer service
• Experience in product demonstration (preferred)

Knowledge/Skills/Abilities

• Knowledge of sales or product demonstration (preferred)
• Strong communication and interpersonal skills
• Strong customer service skills
• Ability to communicate all product ingredients and recipe components to inform Customers with allergy or dietary concerns
• Ability to read and interpret documents
• Ability to manage multiple priorities and shift focus between projects
• Ability and willingness to work flexible hours
• A passion for customer service and hospitality

Physical Demands & Working Conditions

• Constantly stand, reach at waist, and grasp
• Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, and perform fine motor movements
• Occasionally be exposed to cold & hot temperatures, loud noise, wet conditions
• Demonstrate the ability to lift 35 lbs, and manage more than 25 lbs
• While there may be exceptions, the measurements noted are generally defined as-Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
• It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

Last revised: 8/1/2022