AIT - AI Quality Assurance Senior Associate

PwC; Indianapolis (IN); On-site; USD 72,000 - 184,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Holiday pay

Vacation

Sick leave

Job summary

PwC is seeking an AI Quality Assurance Senior Associate to join our Software and Product Innovation team in the Assurance practice. You will lead quality engineering efforts, drive testing processes, and mentor junior staff while building strong client relationships.

You will resolve defects, optimize performance, and evaluate AI systems with data-driven insights, contributing to project strategy and client outcomes.

Qualifications

• Bachelor’s degree required; two years of QA or related experience expected.
• Experience applying QA methodologies to AI-enabled applications is a plus.
• Ability to mentor teammates and manage client expectations.

Responsibilities

• Implement quality standards in software development and testing processes
• Identify and resolve defects to optimize performance and UX
• Conduct functional and compatibility testing
• Interpret data to inform insights and recommendations
• Design and manage QA processes to improve software quality
• Collaborate with teams to develop and execute test cases
• Apply QA methodologies for AI systems with probabilistic outputs
• Provide post go-live support to address issues
• Leverage Selenium for browser automation
• Build client connections and manage expectations

Skills

Quality assurance

Analytical thinking

Client management

Mentoring juniors

Education

Bachelor's degree

Tools

Selenium

Job description

The Opportunity

As an AI Quality Assurance Senior Associate, you will play a pivotal role in our Software and Product Innovation team, focusing on quality engineering to enhance software development and testing processes. Within our Assurance practice, you will leverage your technical skills and creative thinking to deliver innovative software solutions that meet the evolving needs of our clients. As a Senior Associate, you will build meaningful client connections, manage and inspire others, and navigate complex situations to grow your personal brand and deepen your technical skills. You are expected to anticipate the needs of your teams and clients, delivering quality work even when the path forward is unclear.

In this role, you will be responsible for identifying and resolving defects, optimizing performance, and enhancing user experience. You will use a broad range of tools and methodologies to generate new ideas and solve problems, while upholding professional and technical standards. By interpreting data to inform insights and recommendations, you will contribute to the broader objectives of your projects and the overall strategy. This position offers a unique opportunity to develop a deeper understanding of the business context and how it is changing, while fostering personal growth and technical development.

Responsibilities

• Implementing quality standards in software development and testing processes
• Identifying and resolving software defects to optimize performance and enhance user experience
• Conducting functional and compatibility testing to validate software reliability
• Utilizing analytical thinking to interpret data and inform insights and recommendations
• Designing and managing quality assurance processes to improve software quality
• Collaborating with teams to develop and execute test cases and protocols
• Applying quality assurance methodologies to evaluate and manage software testing
• Engaging in post go-live support to address and resolve any emerging issues
• Leveraging tools like Selenium for browser automation and software testing
• Building meaningful client connections and managing client expectations effectively

What You Must Have

• At least a Bachelor's degree
• At least 2 years of experience

What Sets You Apart

• Designing and executing test strategies for AI-enabled applications, including functional testing, regression testing, data validation, model-output evaluation, bias checks, and prompt/LLM response testing.
• Applying automation, test documentation, and risk-based testing practices to evaluate AI systems with probabilistic outputs and solution quality
• Utilizing Quality Assurance Engineering methodologies
• Excelling in Quality Assurance Process Design and Management
• Demonstrating proficiency in Software Quality Assurance (SQA)
• Navigating complex client relationships with ease
• Anticipating team and client needs effectively
• Embracing change and ambiguity as growth opportunities
• Mentoring junior team members in quality standards

The salary range for this position is: $72,000 - $184,440. For residents of Washington state the salary range for this position is: $72,000 - $212,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

As PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

Learn more about how we work: https://pwc.to/how-we-work

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.