Airport Wheelchair Supervisor - T6 - JFK

Unifi; New York (NY); Vor Ort; USD 34.000 - 39.000; Vollzeit

Zusammenfassung

Unifi Aviation, LLC is seeking an Airport Wheelchair Supervisor for JFK to oversee wheelchair services for arriving and departing flights. You will manage staff, coordinate wheelchair operations, and ensure passengers receive timely assistance with a focus on safety and service quality.

The role requires handling multiple shifts and working in a fast-paced environment, with an emphasis on professional communication and teamwork to support a smooth aircraft turnaround.

Qualifikationen

• Must be a local in-state resident.
• Valid In-State Driver’s License.
• Pass pre-employment drug screen and background check.
• Must be at least 18 years old.
• Authorized to work in the United States.
• Complete ramp and SIDA training for airport security ID.
• Experience in fast-paced environments.

Aufgaben

• Oversee employees and equipment for arriving/departing flights.
• Coordinate wheelchair assistance and passenger flow.
• Communicate with wheelchair agents and leadership.
• Maintain logs and reports of dispatch information.
• Direct passengers through customs and immigration.
• Operate wheelchair boarding/arrival systems.
• Provide friendly customer service and solutions under tight schedules.

Kenntnisse

Customer service

Communication

Teamwork

Time management

Professionalism

Attention to detail

Ausbildung

High school diploma or equivalent

Tools

Radio equipment

Ticketing system

Computer skills

Jobbeschreibung

Airport Wheelchair Supervisor - T6 - JFK

Date

Sunday, September 27, 2026

Entity

State

New York

City

Jamaica

Base Pay Rate:

$ 25.25

Full/Part Time

Full Time

Exempt or Non-Exempt Position

Non-Exempt

Shift

A.M. shift, Overnight shift, P.M. shift

Requirements and Description

Playing in picture-in-picture

Playing in picture-in-picture (opens a new window)

More options

Like

Share

Embed

00:00

00:49

Quality Auto

CC/subtitles Off

2x

1.5x

1.25x

1x

0.75x

0.5x

N.B.: BUSINESS ATTIRE & PRINTED RESUMES ARE REQUIRED FOR INTERVIEWS. INTERVIEWS BY APPOINTMENT, NO WALK-INS ALLOWED.

Summary

Wheelchair Supervisors oversee and manage employees and applicable equipment for arriving and departing flights, planes and/or assignments. Supervisors will deal with various airline systems and use effective communication with all wheelchair agents and leadership team to ensure the aircraft departs with all passengers that are in need of wheelchair assistance as well as those visually impaired, deaf or need additional assistance when travelling.

EssentialFunctions / Key Responsibilities

• Ensures all employees have their correct information for their daily assignment.
• Closely monitor hours used to run a lean and efficient operation.
• Good decision-making skills to balance work hours with demands of the operation
• Prioritizes tasks and manages the turnaround of an aircraft from arrival to departure.
• Respond to any emergencies and non-emergencies to efficiently come to a solution.
• Ensure timely and efficient movement of resources according to daily time schedules and logistics.
• Good writing skills to provide leadership and executive team with reports.
• Record and maintain logs and reports of dispatch information.
• Oversee all customer service issues related to bound customers to include resolution of any customer concerns.
• Direct passengers through customs and immigration
• Handle all aspects of wheelchair support by operating a computerized system for boardings and arrivals.
• Most importantly, assist customers with a smile and friendly face anticipating their travel needs.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.

BasicQualifications

• Must be a local (in-state) resident.
• Valid In-State Driver’s License.
• Successfully pass pre-employment drug screen and background check
  
• Must be at least 18 years of age.
• Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete ramp and SIDA training to obtainairport authority identification security.
• Prior experience necessary working in a fast-paced environment under time constraints.
• Must be able to maintain composure and professionalism when dealing with the frontline and customers all while answering the phone.
• Must be open minded and ready to work as part of a detail-oriented team.
• Strong work ethic.
• Ability to work in a team-oriented environment.
• Ability to type and or use a computer keyboard with sufficient speed to meet the requirements of the role.
• Able to understand documents, learn and follow ticketing procedures, and other rules and regulations.
• Able to communicate information and instructions verbally and/or via radio equipment.
• Able to communicate effectively in a professional manner.
• Able to work quickly and efficiently to meet tight time restrictions.
• Must be flexible.

Unifi is an equal opportunity employer.

"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."