Airport Wheelchair Assistant – Passenger Support & Safety

Ultipro

Madison (WI)

On-site

USD 15,000 - 21,000

Full time

2 days ago

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Job summary

Menzies Aviation is seeking a wheelchair assistant to support airline passengers at the airport. The role involves transporting wheelchair passengers to/from gates, guiding them through jet bridges, and ensuring safety brakes are applied before disembarkation.

Candidates should be at least 18, able to obtain an airport badge, pass a background check and drug screen, and have a valid driver's license. The job offers a dynamic environment with varying shifts and a focus on exceptional passenger

Qualifications

Ability to work various shifts.
Strong verbal and communication skills.
Able to hear and respond to spoken voice and audible alarms in a terminal environment.
Must be 18 years of age and eligible to work in the US.
Must pass criminal background check and drug screen.
Must possess a valid Driver's License.

Responsibilities

Push wheelchair passengers to and from gates.
Roll customer-occupied wheelchair safely down the jet bridge.
Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair.
Complete any necessary wheelchair or incident reports.
Follow dispatcher gate orders.
Maintain a friendly and positive attitude and assist passengers with problems, questions, or concerns.
Maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities.
Carry out other duties as assigned.