Airport Security Supervisor: Lead TSOs & Operations

TSA Careers Center; Highland (IN); On-site; USD 34,000 - 69,000; Full time

Job summary

Transportation Security Administration in Highland, WI is seeking Supervisory Transportation Security Officers (STSOs) to lead screening operations and manage a team of Officers and Lead Officers. This role demands strong judgment, clear communication, and the ability to act decisively in routine and high-pressure security situations.

As a STSO, you will supervise staffing, coordinate shifts, ensure adherence to TSA procedures, coach performance, and coordinate with airport partners to maintain

Qualifications

• 1+ year of specialized experience in supervising transportation-security operations.
• Experience as a work leader or supervisor of TSA officers.

Responsibilities

• Supervise Transportation Security Officers and Lead Transportation Security Officers.
• Oversee passenger, carry-on baggage, checked baggage, or cargo-screening operations.
• Assign work, establish priorities, and coordinate employee rotations and coverage.
• Make security-based decisions using TSA procedures, operational information, observation, and professional judgment.
• Review employee performance and provide coaching, instruction, and developmental feedback.
• Approve leave and address routine employee or workplace concerns.
• Respond to security incidents, checkpoint disruptions, and emergency situations.
• Prepare operational briefings, checkpoint logs, incident reports, and management communications.
• Coordinate with airport stakeholders, law-enforcement personnel, and TSA leadership when required.
• Recommend improvements to screening procedures, staffing plans, and airport operations.

Skills

Supervisory experience

Leadership

Communication

Decision making

Staff coordination

Job description

Transportation Security Administration in Highland, WI is seeking Supervisory Transportation Security Officers (STSOs) to lead screening operations and manage a team of Officers and Lead Officers. This role demands strong judgment, clear communication, and the ability to act decisively in routine and high-pressure security situations.

As a STSO, you will supervise staffing, coordinate shifts, ensure adherence to TSA procedures, coach performance, and coordinate with airport partners to maintain