Airport Security Operations Supervisor (TSO Lead)

TSA Careers Center; Waunakee (WI); On-site; USD 34,000 - 69,000; Full time

Job summary

Transportation Security Administration, Department of Homeland Security, Waunakee, WI, is seeking Supervisory Transportation Security Officers to oversee screening operations and lead a team of officers. The role requires coordinating staffing, resolving operational issues, and ensuring adherence to TSA procedures with sound judgment and clear communication.

Qualified applicants typically have at least one year of specialized security experience and six months of leadership experience, including

Qualifications

• At least one year of experience supervising transportation-security operations.
• Experience as a work leader, team leader, or supervisor for at least six months.
• Ability to distribute workloads, train staff, and maintain records.
• Leadership experience may be earned during the same period as security experience.

Responsibilities

• Supervise Transportation Security Officers and Lead Transportation Security Officers.
• Oversee passenger, carry-on baggage, checked baggage, or cargo-screening operations.
• Assign work, establish priorities, and coordinate employee rotations and coverage.
• Make security-based decisions using TSA procedures, information, observation, and judgment.
• Review employee performance and provide coaching, instruction, and feedback.
• Approve leave and address routine employee or workplace concerns.
• Respond to security incidents and emergencies; manage disruptions.
• Prepare operational briefings, logs, incident reports, and management communications.
• Coordinate with airport stakeholders, law enforcement, and TSA leadership when required.
• Recommend improvements to screening procedures, staffing plans, and airport operations.

Skills

Leadership

Supervision

Decision making

Communication

Staffing coordination

Job description

Transportation Security Administration, Department of Homeland Security, Waunakee, WI, is seeking Supervisory Transportation Security Officers to oversee screening operations and lead a team of officers. The role requires coordinating staffing, resolving operational issues, and ensuring adherence to TSA procedures with sound judgment and clear communication.

Qualified applicants typically have at least one year of specialized security experience and six months of leadership experience, including