Airport Retail: Customer Experience Associate

Marshall Retail Group; New York (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Employer-paid life insurance

Disability insurance

Paid time off

Paid parental leave

401(k) with company match

Employee discount

Job summary

WHSmith North America is seeking a Customer Service Associate to provide outstanding help at LaGuardia Airport. You will engage customers with courtesy, drive add-on sales, and support daily store operations in a fast-paced retail environment.

Weekend availability is required and the role offers competitive hourly pay. The position emphasizes excellent communication, teamwork, and adaptability in a travel retail setting at LGA.

Qualifications

• 1 year+ retail sales and/or cash handling experience.
• Excellent communication and people skills.
• Fluency in English is required.
• Ability to stand/walk and lift up to 60 lbs as needed.

Responsibilities

• Handle each customer in a courteous and gracious manner.
• Maximize sales by making add-on recommendations.
• Maintain knowledge of stock and store merchandising.
• Assist with inventory and receipt of merchandise.
• Replenish backstock to keep floor-ready.
• Escort monthly markdowns as required.
• Possibly act as Keyholder for closing duties.
• Other duties as assigned.

Skills

Communication

People skills

Multitasking

Cash handling

English fluency

Job description

WHSmith North America is seeking a Customer Service Associate to provide outstanding help at LaGuardia Airport. You will engage customers with courtesy, drive add-on sales, and support daily store operations in a fast-paced retail environment.

Weekend availability is required and the role offers competitive hourly pay. The position emphasizes excellent communication, teamwork, and adaptability in a travel retail setting at LGA.