Airport Rental Agent - Customer Service & Upsell

Budget; Salt Lake City (UT); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly pay plus sales in t

Medical, dental, and vision insurance

Paid time off, vacation, and holidays

401(k) with company match

Paid training and onboarding

Career development and advancement

Job summary

Budget Car and Truck Rental of Utah is seeking customer-focused team members for our Salt Lake City Airport rental counter. You will assist travelers with rentals, upgrades, and options, handling transactions and keeping airport operations running smoothly.

Weekend availability is required. Training is provided, and employment includes benefits like insurance, PTO, and a 401(k). Prior car rental or hospitality experience helps, but is not required.

Qualifications

• High school diploma or equivalent.
• At least 18 years old and authorized to work in the United States.
• Valid driver's license with an acceptable driving record.
• No more than two accidents or driving incidents within the past three years; applicants under 21 must have a clean driving record.
• Strong communication and customer service skills.
• Comfortable with sales, computer systems, and financial transactions.
• Dependable, organized, and able to work evening shifts and weekends.

Responsibilities

• Assist customers with rental agreements, reservations, vehicle pickups, returns, and extensions.
• Process payments, close rental contracts, and maintain accurate records.
• Explain rental pricing, vehicle choices, upgrades, and optional protection products.
• Identify sales opportunities and recommend services based on customer needs.
• Respond to customer questions and resolve service concerns.
• Coordinate with fleet staff regarding vehicle availability and readiness.
• Maintain an organized rental counter and follow company procedures.

Skills

Customer service

Sales

Communication

POS systems

Time management

Education

High school diploma or equivalent

Eligible to work in the United States

Valid driver's license

Tools

POS systems

Job description

Budget Car and Truck Rental of Utah is seeking customer-focused team members for our Salt Lake City Airport rental counter. You will assist travelers with rentals, upgrades, and options, handling transactions and keeping airport operations running smoothly.

Weekend availability is required. Training is provided, and employment includes benefits like insurance, PTO, and a 401(k). Prior car rental or hospitality experience helps, but is not required.