Airport Parking Cashier — Evening Customer Service

Reimagined Parking Inc.; Birmingham (AL); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Generous Paid Time Off

Health Plans

401(k) Plan

Employee Assistance Program

Staff discounts

Job summary

Reimagined Parking Inc. is seeking a Parking Cashier for Birmingham Shuttlesworth Airport. Location: 5900 Messer Airport Highway. Shift: 3:00pm–11:00pm with flexibility. Pay rate: $14/hour. The role focuses on accurate cash handling, ticket management and delivering exceptional guest service in a clean, secure booth.

The Cashier will support customers, maintain records, and ensure compliance with cash-handling procedures and safety standards while contributing to a positive guest experience.

Qualifications

• Excellent customer service and interpersonal communication skills.
• Ability to communicate clearly and professionally with guests.
• Strong attention to detail and accuracy.
• Basic math and cash-handling skills.
• Ability to learn quickly and make sound decisions in a fast-paced environment.
• Previous cash-handling experience is an asset.
• Previous customer service experience preferred.

Responsibilities

• Accurately process cash, credit card, and other payment transactions.
• Maintain organized cash drawer and tickets at all times.
• Prepare cash control and summary sheets neatly and accurately.
• Report all cash overages and shortages promptly.
• Ensure adequate change is available throughout the shift.
• Complete shift and daily reconciliations of receipts, cash, and charges.
• Greet and depart guests in a friendly, courteous, and professional manner.
• Provide exceptional customer service by being pleasant, helpful, and solution-oriented.
• Resolve customer complaints quickly and efficiently, escalating when necessary.
• Answer guest questions and provide clear information regarding parking procedures.
• Communicate respectfully and professionally with guests, clients, and teammates.
• Issue and/or collect visitor parking tickets.
• Match visitor ticket forms when original tickets cannot be located.
• Assist guests entering or exiting the property.
• Answer telephone calls promptly and courteously, when required.
• Maintain a clean, orderly, and safe cashier booth and surrounding work area.
• Clean and organize the interior of the booth and booth windows.
• Ensure signage and equipment are clean and free of vandalism or graffiti.
• Walk the parking lot to pick up trash and replace garbage liners as needed.
• Ensure supplies are stocked, properly stacked, and organized.
• Maintain a safe and secure work environment at all times.
• Lock windows and doors and secure cash if leaving the booth for any reason.
• Report all accidents, incidents, suspicious activity, or safety concerns immediately.
• Adhere to all company policies, procedures, and safety standards.
• Follow Reimagined Parking dress code and grooming standards.
• Ensure punctuality and accurate timecard punches at the start and end of each shift.

Skills

Customer service

Communication

Attention to detail

Cash handling

Math skills

Fast learner

Decision making

Experience preferred

Job description

Reimagined Parking Inc. is seeking a Parking Cashier for Birmingham Shuttlesworth Airport. Location: 5900 Messer Airport Highway. Shift: 3:00pm–11:00pm with flexibility. Pay rate: $14/hour. The role focuses on accurate cash handling, ticket management and delivering exceptional guest service in a clean, secure booth.

The Cashier will support customers, maintain records, and ensure compliance with cash-handling procedures and safety standards while contributing to a positive guest experience.