Airport Outdoor Customer Service Associate

United States 1 AB Car Rental Services, Inc; Boston (MA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

On-the-job training

Paid time off

Medical, dental and other insurance

401k retirement plan

Employee discounts

Job summary

Avis Budget Group is hiring for an outdoor airport rental position in the Boston area. You will assist customers through the rental and return process, check vehicles, and use handheld devices to process transactions while delivering friendly, professional service.

The role emphasizes flexibility, on-site work, and serving loyalty customers. Qualifications include a valid driver’s license, basic computer skills, and a customer-first attitude.

Qualifications

• Valid Driver’s License required.
• Basic computer skills (typing, data entry).
• Effective verbal communication and customer service skills.
• Customer-first mindset with a genuine desire to help people.
• Strong customer service skills: professionalism, patience, clear communication.
• Willingness to work outdoors and stay active.
• Flexibility to work all shifts.
• Must be able to type, sit, stand, walk, or move throughout the rental lot; drive a variety of vehicles.
• Must be 18 years of age and legally authorized to work in the United States.
• On-site presence required; not remote.
• 6 months retail or customer service experience bonus.

Responsibilities

• Assist customers throughout the rental and return process on airport lots.
• Check vehicles and enter information into handheld devices.
• Support loyalty rentals and exit gate operations.
• Provide professional, friendly service for a smooth, positive customer experience.

Skills

Valid Driver’s License

Basic computer skills

verbal communication

Customer service oriented

Willingness to work outdoors

Shift flexibility

Typing / data entry

Drive vehicle variety

Legal to work in US

Retail or customer service experience

Tools

Handheld device

Job description

Avis Budget Group is hiring for an outdoor airport rental position in the Boston area. You will assist customers through the rental and return process, check vehicles, and use handheld devices to process transactions while delivering friendly, professional service.

The role emphasizes flexibility, on-site work, and serving loyalty customers. Qualifications include a valid driver’s license, basic computer skills, and a customer-first attitude.