Airport Operations Supervisor

Milwaukee County; Milwaukee (WI); On-site; USD 39,000 - 59,000; Full time

Job summary

Milwaukee County’s General Mitchell International Airport is hiring an Airport Operations Supervisor to lead a shift, oversee emergency response, snow removal, and construction activities. The role ensures FAA/TSA compliance, staff development, and continuous operations around the clock.

The position requires supervisory experience, strong collaboration, and the ability to coordinate complex operations while maintaining safety and efficiency in a busy airside environment.

Qualifications

• US resident with valid driver’s license; able to obtain WI license within 6 months.
• Experience in airport operations and supervisory roles.
• Ability to lift up to 30 lbs and coordinate multiple activities.
• Proficient with office software and NOTAM systems.

Responsibilities

• Oversee Airport Operations Personnel and ensure SOP compliance.
• Lead irregular operations and issue ENS messages as needed.
• Prepare shift schedules and manage time-off requests.
• Activate Emergency Operations Center during incidents.
• Supervise airfield/terminal construction to FAA/TSA regs.
• Coordinate snow removal and serve as Snow Boss when required.
• Prepare reports and help develop SOPs and guides.
• Understand duties of AOC I/II and step into roles if needed.
• Investigate employee issues with management oversight.
• Perform miscellaneous duties as assigned.

Skills

Leadership

Scheduling

Emergency response

Staff supervision

Computer literacy

NOTAMS familiarity

Analytical thinking

Communication

Education

High School Diploma/GED

Bachelor’s degree in Aviation/Business/Public Admin

Tools

Microsoft Office

Digital NOTAMS

Job description

Closing Date: 11/19/2026 or upon the receipt of the first 50 application subissions

Airport Operations Supervisor

General Mitchell International Airport

Pay Range: $28.50 – $42.73

Job Summary

Supervises and leads a shift to oversee emergency response efforts, snow removal and construction activities, airfield, terminal facilities, roadways, and the Control Center, fostering collaboration across departments. Assists in writing annual performance evaluations for staff and works with team members to ensure individual development and success. Assumes the duties of the Assistant Airport Operations Manager during their absence. Ensures compliance with FAA FAR Part 139, TSA Part 1542, and airport rules and regulations on a 24/7 basis, maintaining continuity of operations, particularly during emergencies or inclement weather. Collaborates with staff and management to oversee training and ensure all training requirements are met. Reviews and approves time-off requestas in consultation with the team to ensure adequate staffing levels.

Essential Duties and Responsibilities

• Collaborate with and oversee Airport Operations Personnel - Oversee and supervise AOC I and AOC II staff, ensuring adherence to departmental work rules and Standard Operating Procedures (SOPs). Provide leadership during Irregular Operations and Alerts, including the timely and accurate issuance of ENS (Everbridge) messages.
• Oversee Training and Evaluation of Personnel - Ensures training is delivered to the Operations staff in accordance with adopted plans as required by FAR Part 139 and TSR 1542. Conducts employee evaluations with input and oversight from management.
• PrepareShift Schedules - Facilitate the implementation of shift schedules. Coordinate staff’s time off requests to ensure proper coverage of critical shift positions under direction of Airport Operations Management.
• Implement Activation of EOC - Implement activation of the Emergency Operations Center during airport/aircraft emergencies. Relinquish EOCC position once relieved by Airport Operations Management or designee. Communicate issues that arise via phone and electronic means of communication to affected parties.
• Supervise Airfield and Terminal Construction Projects - Ensure FAA regulations and TSA regulations are followed during construction activities.
• Supervise Snow Removal Operations - Coordinate and lead snow removal efforts on the airfield during snow events, working directly with snow teams to clear runways and taxiways, while also serving as needed as the 'Snow Boss' in the FAA Control Tower to ensure efficient operations and safety.
• Prepare reports develop and implement policies and procedures - Prepare and maintain departmental records and reports. Assist the Assistant Operations Managers in the development of department Standard Operating Procedures, Guides, and Instructions.
• Gain a comprehensive understanding of the duties of AOC I and AOC II personnel - Gain a comprehensive understanding of the duties assigned to AOC I’s and AOC II’s, with the expectation of stepping into these roles as needed.
• Investigate and supervise employees’ issues - Investigate employee issues and counsel or discipline as needed to gain compliance with work rules and/or civil service rules with management oversight.
• Miscellaneous - Other duties as assigned by the Airport Operations Manager or Designee.

Required Qualifications

• Must be a current resident of the United States.
• Valid Driver’s License at time of application with the ability to obtain a Wisconsin driver’s license within six (6) months of hire and maintain throughout employment.
• Candidates having any One of the below requirements fulfilled will be considered:
• High School Diploma or G.E.D equivalent with at least Four (4) years of work experience in Airport Operations only and 1 year of Supervisory experience.
• Bachelor’s Degree in Aviation Management, Business Management, Public Administration and less than One (1) year of experience in Airport/Airline/Aviation Operations, or related experience only.
• Ability to lift, carry, push, and pull up to 30lbs on a regular basis.
• Intermediate knowledge of computer and software applications, such as Microsoft office and Digital NOTAMS.
• Ability to plan and coordinate activities occurring simultaneously.
• Ability to analyze situations quickly and objectively and determine a proper course of action to be taken in non-emergency and emergency situations.

Preferred Certifications

• AAAE Airport Certified Employee-Operations
• AAAE Certified Member
• ICS 300 Intermediate Incident Command Structure

Background Check

Must undergo a criminal history background check to maintain security clearance for unescorted access to secured areas of the airport.

Additional Comments

Key Focus: This role is centered on providing entry-level leadership to support airport operations in the absence of middle or upper-level management. The individual in this position will be a trusted member of the leadership team, responsible for addressing operational challenges while supervising staff, particularly during evenings, weekends, and holidays. Additionally, this role requires strong collaboration with other team members to ensure smooth operations and effective communication across all shifts.

NOTE: This Original application is open to qualified residents of the United States. Appointee must establish Wisconsin State residency within six (6) months of starting date. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION