AIRPORT OPERATIONS MANAGER

Munis Self Service; Portland (ME); On-site; USD 89,000 - 106,000; Full time

Benefits offered by this job

Health insurance

Pension plan

13 paid holidays

Life, dental, vision insurances

Fitness reimbursement

Wellness programs

Job summary

Portland International Jetport is seeking an Airport Operations Manager to lead a team of aviation professionals, reporting to the Deputy Director of Operations and Maintenance. You will supervise 2 Supervisors, 6 Duty Officers, and 9 Coordinators, driving safety, service, and continuous improvement.

Core responsibilities include overseeing Airport Certification Manual, Security Program, Emergency Plan, snow removal, and FBO compliance, with hiring and performance reviews.

Qualifications

• Bachelor’s Degree in Aviation Management or related field, or equivalent education/experience.
• Two years of professional leadership at a commercial service airport; FAR Part 139 inspections and NOTAMs.
• Ability to pass TSA background checks and obtain an airport security badge.
• Valid Class C Maine Driver’s License.

Responsibilities

• Lead and develop the PWM Airport Ops Team (2 Supervisors, 6 Duty Officers, 9 Coordinators).
• Oversee Airport Certification Manual, Airport Security Program, and Emergency Plan.
• Supervise 24/7/365 Operations Center; manage snow removal and FBO compliance.
• Hire, train, and conduct performance reviews; make disciplinary/promotion recommendations.

Skills

People leadership

Coaching

Mentoring

Communication

Organizational skills

Problem solving

Compliance

Education

Bachelor’s Degree in Aviation Management

Equivalent education/experience

Job description

AIRPORT OPERATIONS MANAGER

Aviation & Transportation Department – Portland International Jetport

The Portland International Jetport is on the lookout for an Airport Operations Manager who is driven, dynamic, and ready to lead a talented team. As PWM's Operations Manager, you’ll supervise a team of developing aviation professionals, including 2 Operations Supervisors, 6 Airport Operations Duty Officers, and 9 Airport Operations Coordinators. This key leadership role reports directly to the Deputy Director of Operations and Maintenance, offering you a chance to make a lasting impact at one of the most forward-thinking airports in the region.

We’re seeking a strategic, detail oriented people leader who is passionate about team culture and driving continuous improvement. If you thrive on developing people, solving complex challenges, and improving processes, we want to hear from you!

Why You’ll Love This Opportunity:

• Make a Difference: Drive innovation, optimize processes, and build a strong team culture by mentoring a team of aviation professionals.
  
• Core Values: Be part of the PWM leadership team that champions Safety, Service, Teamwork, and Trust.
  
• Grow with Us: Leverage your industry knowledge and operational excellence to shape the future of our airport and impact thousands of travelers.

Who We’re Looking For:

• A strong, positive people leader, with proven experience coaching, mentoring, and developing a team of aviation professionals, as this position includes the hiring, training, and management of the PWM Airport Ops Team.
  
• Excellent written and verbal communication skills, as this role is the point person for collaborative work and contact with local, state, and federal governmental stakeholders, including: all airport divisions, the Portland Police Department, ARFF, federal agencies, such as the FAA and TSA, airport tenants, our FBO, and the general public.
  
• Proactive, forward-thinking, problem solver who listens, embraces change, and fosters a positive work culture.
  
• Strong organizational and time management skills to handle the fast-paced, ever-changing airport environment.
• Your expertise in compliance will ensure your success as you oversee the Airport Certification Manual, Airport Security Program, Airport Emergency Plan, the 24/7/365 Airport Operations Center, and the Wildlife Hazard Management Plan. Other duties include leading the Airport snow removal operations, oversight of FBO compliance with aircraft and fuel farm safety standards, as well as hiring, training, and supervising Airport Operations Staff, including conducting their performance reviews and making disciplinary/promotion recommendations.

Position requirements include:

• Ability to pass all required background investigations including TSA Criminal Background clearance (TSR Part 1542) to obtain an airport security badge
• Able to maintain a valid Class C Maine Driver’s License.
• A Bachelor’s Degree in Aviation Management or related field, or any equivalent combination of education, experience, and training;
• A minimum of two (2) years of professional work experience leading a team at a commercial service airport in the airport operations field conducting FAR Part 139 airfield inspections and issuing NOTAMs.

Applications accepted through September 14, 2026

Salary & Benefits:

This is a non union position, Grade C45, with a starting pay range of $89,054.00/year - $106,329.00/year, based on relevant years of commercial airport operations experience.

The City of Portland prides itself on its outstanding benefits and collegial and mission-driven work environment.

City benefits include:

• Free employee health insurance premiums with the completion of City wellness program.
  
• Thirteen paid holidays
  
• Accrued sick, vacation, and personal leave days off
  
• Life, dental, vision and income protection insurances
  
• Choice of retirement plans, including a pension plan
  
• Use of City recreation facilities
  
• Fitness Reimbursement
  
• Discounts on professional development programs through USM and Thomas College

If you have any questions or need assistance with the application, please email Human Resources at [e-mail] or call 207-874-8624.

The City of Portland believes that to do our best work, our employees need to reflect the diverse, vibrant community we serve. We are an equal opportunity employer and are committed to celebrating all dimensions of diversity in the workplace. Applicants are considered without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, age, veteran status, disability, or any other applicable legally protected characteristics. If you need to request a reasonable accommodation, please call 207-874-8624 or email [e-mail].