Airport Operations Director

Primeflight-Aviation-5; Savannah (GA); On-site; USD 120,000 - 180,000; Full time

Job summary

PrimeFlight Aviation Services, Inc. is seeking a General Manager to oversee airport operations, drive strategic plans, and coordinate departments including ground handling, passenger services, maintenance, and security.

You will liaise with airline partners, regulators, and government agencies to ensure compliance, safety, and service excellence. The role emphasizes financial management, business development, and customer satisfaction to enhance profitability and the airport’s reputation.

Qualifications

• 18 years of age or older.
• Eligible to work in the United States.
• 3+ years of experience in airport or aviation management, including leadership roles.
• Pass a background check and drug screen.
• Strong understanding of aviation regulations, operational safety, and security protocols.
• Proven track record in strategic planning, financial management, and team leadership.
• Intermediate/Highly proficient Word, Excel, PowerPoint, Outlook.
• Communicate effectively in English (reading, writing, speaking).
• Must have a valid state-issued driver’s license with an acceptable driving record.
• Ability to access and interpret information in print and electronically, including the use of adaptive technologies or methods as necessary.
• Effectively communicate with colleagues and clients, both in-person and through electronic means.
• Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable).
• Must be flexible to work extended hours on occasion to support our field operations.

Responsibilities

• Oversee all operational aspects of the company, including ground handling, customer service, and maintenance
• Develop and implement strategic plans to enhance operational efficiency and customer satisfaction
• Manage and lead a diverse team of department heads and supervisors
• Monitor operational performance against key performance indicators and objectives
• Liaise with airlines, airport authorities, and regulatory bodies to ensure compliance and effective collaboration
• Drive business growth through innovative service offerings and strategic partnerships
• Oversee financial management, including budgeting, forecasting, and financial reporting
• Ensure adherence to industry regulations and safety standards across all operations
• Handle crisis management and emergency response planning
• Foster a company culture focused on safety, quality service, and continuous improvement
• Manage customer relations and address escalated customer service issues
• Direct human resources activities, including recruitment, training, and performance management
• Stay informed of industry trends, advancements, and competitive landscape
• Represent the company in industry events, conferences, and public forums
• Lead initiatives to enhance sustainability and environmental responsibility in operations
• Perform any additional duties as assigned by management

Skills

Leadership

Strategic planning

Financial management

Operational efficiency

Regulatory compliance

Communication

Microsoft Office

English proficiency

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

PrimeFlight Aviation Services, Inc. is seeking a General Manager to oversee airport operations, drive strategic plans, and coordinate departments including ground handling, passenger services, maintenance, and security.

You will liaise with airline partners, regulators, and government agencies to ensure compliance, safety, and service excellence. The role emphasizes financial management, business development, and customer satisfaction to enhance profitability and the airport’s reputation.