Airport Mobility Services Lead

NANA Regional Corporation; Anchorage (AK); On-site; USD 45,000 - 60,000; Full time

Job summary

NANA Regional Corporation in Anchorage seeks a Mobility Services Supervisor responsible for leading daily operations, ensuring safe assistance for passengers with mobility needs, training staff, and complying with safety and accessibility standards.

The ideal candidate will have customer service experience and must possess the ability to manage equipment and documentation effectively. Responsibilities include overseeing staff, coordinating with security and airlines, and addressing customer concerns.

Qualifications

• At least one year of customer service experience.
• Ability to lift/move up to 50 pounds routinely.
• Must be fluent in English.

Responsibilities

• Lead daily operations and staffing for mobility services.
• Supervise and train Mobility Specialists and temporary staff.
• Ensure compliance with safety standards and protocols.

Skills

Customer service experience

Proficient computer skills

Ability to lift 50 pounds

Effective communication

Education

High School diploma or GED equivalent

Job description

NANA Regional Corporation in Anchorage seeks a Mobility Services Supervisor responsible for leading daily operations, ensuring safe assistance for passengers with mobility needs, training staff, and complying with safety and accessibility standards.

The ideal candidate will have customer service experience and must possess the ability to manage equipment and documentation effectively. Responsibilities include overseeing staff, coordinating with security and airlines, and addressing customer concerns.