Airport Manager AOCC

Broward County; Fort Lauderdale (FL); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Eleven paid holidays per year

Two weeks PTO annually

Tuition reimbursement up to $2,000

Job summary

Broward County Aviation Department seeks an Airport Manager for the Airport Control Center (AOCC) at FLL. The role manages AOCC functions, radios and systems, and ensures compliance with federal, state, and local regs.

Responsibilities include budgeting, training, vendor relations, and emergency response planning. Requires a bachelor’s degree in Aviation Management or related field and four years in airport management with supervisory experience.

Qualifications

• Bachelor's degree in Aviation Management, Business Administration or closely related field.
• Requires four (4) years in airport management including divisional programs and one (1) year of supervisory experience.
• Must possess a valid Florida driver's license during employment and maintain authority to drive on County business.
• Ability to obtain and maintain a SIDA badge with a Customs Seal.

Responsibilities

• Maintain positive, professional relationships with airport stakeholders including FAA, TSA, CBP, and operators.
• Ensure AOCC readiness across Customer Service, Operations, Security, Gate Control, and Maintenance.
• Develop and maintain AOCC SOPs.
• Provide staff coaching, mentoring, performance evaluations and issue resolution.
• Oversee special projects including construction, contracts and daily work assignments.

Skills

Aviation management

Budgeting

Supervisory experience

Regulatory compliance

Education

Bachelor's degree in Aviation Management, Business Administration or closely related field

Job description

The Broward County Board of County Commissioners is seeking qualified candidates for Airport Manager, Airport Control Center (AOCC) - Aviation Operations Division. This job announcement will remain open until a sufficient number of applications are received.

Must be able to work nights, holidays and weekends.

Airport experience must be verifiable in your profile.

Benefits of Broward County Employment

• Eleven (11) paid holidays each year
• Vacation (Paid Time Off) = 2 weeks per year
• Tuition Reimbursement (Up to 2K annually)
• Up to 40 hours of Job Basis Leave for eligible positions
• Paid Parental Leave
• High-Deductible Health Plan – bi-weekly premiums: Employee$10.90 / Family $80.79
• Includes a County Funded Health Savings Account of up to $2400 Annually
• Consumer Driven Health Plan – bi-weekly premiums: Employee$82.58 / Family $286.79
• Florida Retirement System (FRS) – Pension or Investment Plan
• 457 Deferred Compensation county matches up to $2,000 a year.

The Aviation Department, which operates the Fort Lauderdale-Hollywood International Airport and North Perry Airport is seeking qualified applicants for the position of Airport Manager in the Aviation Operations Division. The Airport Manager for the Airport Control Center (AOCC) should possess a thorough understanding of all AOCC functions as it pertains to airport management at a large hub commercial service international airport. The Airport Manager for the Airport Operations Control Center (AOCC) is advanced specialized work responsible for management and coordination of all functions related to the AOCC at the Fort Lauderdale-Hollywood International Airport (FLL). This includes management of console and hand-held radios as well as its auxiliary systems. The Airport Manager for AOCC should possess a thorough understanding of Federal, State, and Local regulations pertaining to Operations at a large hub commercial service airport. Duties involve tenant, governmental, and vendor relations; contract drafting, procurement, negotiations for competitive bidding of contracts associated voice and audio recording agreements; gate and ticket counter scheduling and management, security response, maintenance coordination, participation in facility design and planning; budget preparation and oversight; training, coaching and mentoring staff; implementation of company policy and procedures to staff; develop and implement programs; oversight of emergency response of assigned staff; airport emergency response planning, tabletop exercises and live drill exercises; and ensure compliance of rules and regulations by stakeholders. This position requires significant interaction with airport stakeholders and will supervise assigned Broward County Aviation Department (BCAD) staff.

Minimum Education and Experience Requirements

Requires a Bachelor's degree from an accredited college or university with major coursework in Aviation Management, Business Administration or closely related field.

Requires four (4) years in airport management appropriate including divisional programs to include planning, organizing, leading, and controlling all functions associated with an Airport Operations Control Center (AOCC). including one (1) year of supervisory experience.

Special Certifications and Licenses

• Must possess a valid Florida driver's license during employment and maintain authority to drive on County business.
• Ability to obtain and maintain a Security Identification Display Area (SIDA) Badge with a Customs Seal.

Preferences

• Master's degree in Aviation Management, Business Administration or closely related field.
• Doctorate Degree in Aviation Management, Business Administration or closely related field
• American Association of Airport Executives, Accredited Airport Executive (AAE), Certified Member (CM), or Airport Certified Employee (AAAE-ACE) in Operations, Communications or Security.
• Airports Council International (ACI) Diploma in Airport Operations
• Airports Council International Airport Professional (ACI-IAP)
• Knowledge of Airside Operations
• Experience in Operations at a Large Hub Commercial Service International Airport

Per the Code of Federal Regulations, Title 49, Part 1542, all airport employees must undergo a Criminal History Records Check (CHRC) and a Security Threat Assessment (STA) to obtain a Security Identification Display Area (SIDA) Badge, as required by the Transportation Security Administration (TSA).

Duties and Responsibilities

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

• Maintain a positive, consistent and professional working relationship with respective airport stakeholders including but not limited to with Federal, County, and local government entities such as FAA, TSA, CBP, BSO, air carrier operators, fixed based operators, service providers, etc.
• Maintain the operational readiness of the AOCC functional areas to include Customer Service, Operations, Security, Gate Control, and Maintenance.
• Develop and maintain AOCC Standard Operating Procedures (SOPs).
• Conducts employee training, development, coaching and mentoring and succession planning; prepares employee performance evaluations and attends to employee issues and disciplinary matters .
• Provides oversight and management control of special projects which may include, construction and contract administration as well as daily work assignments for office and field personnel.
• Develops, implements and monitors AOCC operating and capital budget.
• Maintains accurate records of any AOCC agreements and maintains purchasing/contract benchmark dates.
• Responds to airport emergencies and coordinates emergency response training. Responds to Airport and/or County Emergency Operations Centers (EOC) as required.
• Establish, implement, oversee, collaborate and support all sections of Airport Operations to ensure that the needs of the public are served in accordance to superior levels of service.
• Attends professional and public meetings, and conferences to represent the interests of BCAD.
• Acts in place of Enterprise Assistant Director of Operations in his/her absence.
• Ability to drive on the movement and non-movement areas of the airfield is essential.
• Performs related work as assigned.

Competencies

• Decision Quality: Makes good and timely decisions that keep the organization moving forward. Knows when to act independently and when to escape issues. Integrates various inputs, decision criteria, and trade-offs to make effective decisions. Typically makes good independent decisions.
• Balances Stakeholders: Anticipates and balances the needs of multiple stakeholders. Shows a strong commitment to identifying all relevant issues and making decisions that maximize outcomes for all key stakeholders. Engages effectively with multiple stakeholders and responds with well-balanced, win-win solutions.
• Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies. Keeps up to date on current and future industry trends and market forces and considers these when doing decisions. Clearly identifies and prioritizes efforts and initiatives to have the greatest strategic impact on the organization.
• Resourcefulness: Secures and deploys resources effectively and efficiently. Seeks best approaches to conserve resources and minimize waste. Consistently finds creative approaches and workarounds to get the work done with very constrained resources, skillfully matching the types of resources to the specific challenge.
• Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals. Stays focused on plans and improvises in response to changes, including risks and contingencies. Aligns own team's work with other workgroups. Looks ahead to determine and obtain needed resources to complete plans.
• Optimizes Work Processes: Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Pays close attention to a variety of metrics and benchmarks; determines both major and subtle ways to optimize processes. Swiftly resolves process breakdowns; takes steps to ensure that problems do not recur.
• Drives Results: Consistently achieves results, even under tough circumstances. Regularly pushes self to achieve outstanding outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and significant contributions. Shows great tenacity to complete goals/initiatives in a timely way.
• Builds Effective Teams: Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Holds constructive dialogue with the team regularly; takes multiple perspectives into account when making decisions. Commits to and prioritizes the team's decisions in most situations; conveys team spirit.
• Communicates Effectively: Develops and delivers multip-mode communications