Airport Manager AOCC

Broward County, Florida; Fort Lauderdale (FL); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Eleven paid holidays

Vacation (PTO)

Tuition reimbursement

Job basis leave

Paid parental leave

Health benefits

HDHP premiums

HSA contribution

FRS retirement

457 plan

Job summary

Broward County Board of County Commissioners Aviation Department seeks an Airport Manager in the Aviation Operations Division to oversee the AOCC at Fort Lauderdale-Hollywood International Airport. The role requires deep AOCC knowledge and airport regulatory compliance.

You will lead console and radio operations, coordinate with stakeholders, manage budgets, supervise staff, and drive emergency response planning to ensure safe, efficient airport operations in a large hub international setting.

Qualifications

• Requires a Bachelor's degree in Aviation Management, Business Administration or closely related field.
• Requires four (4) years in airport management including AOCC functions, with at least one year of supervisory experience.

Responsibilities

• Maintain relationships with airport stakeholders including FAA, TSA, and operators.
• Ensure AOCC readiness across Customer Service, Operations, Security, Gate Control and Maintenance.
• Develop and maintain AOCC Standard Operating Procedures (SOPs).
• Oversee budgets and contract administration; coordinate special projects.
• Supervise staff, train and coach employees; prepare performance evaluations.
• Coordinate emergency response planning and drills.

Skills

Aviation operations

Regulatory compliance

Staff supervision

Education

Bachelor's degree in Aviation Management or Business Administration

Job description

REQUIREMENTS AND PREFERENCES

The Broward County Board of County Commissioners is seeking qualified candidates for Airport Manager, Airport Control Center (AOCC) - Aviation Operations Division.

This job announcement will remain open until a sufficient number of applications are received.

MUST BE ABLE TO WORK NIGHTS, HOLIDAYS AND WEEKENDS

AIRPORT EXPERIENCE MUST BE VERIFIABLE IN YOUR PROFILE

Benefits of Broward County Employment

Eleven (11) paid holidays each year

Vacation (Paid Time Off) = 2 weeks per year

Tuition Reimbursement (Up to 2K annually)

Up to 40 hours of Job Basis Leave for eligible positions

Paid Parental Leave

Health Benefits

High-Deductible Health Plan - bi-weekly premiums: Employee $10.90 / Family $80.79

Includes a County Funded Health Savings Account of up to $2400 Annually

Consumer Driven Health Plan - bi-weekly premiums: Employee $82.58 / Family $286.79

Florida Retirement System (FRS) - Pension or Investment Plan

457 Deferred Compensation county matches up to $2,000 a year.

The Aviation Department, which operates the Fort Lauderdale-Hollywood International Airport and North Perry Airport is seeking qualified applicants for the position of Airport Manager in the Aviation Operations Division. The Airport Manager for the Airport Control Center (AOCC) should possess a thorough understanding of all AOCC functions as it pertains to airport management at a large hub commercial service international airport. The Airport Manager for the Airport Operations Control Center (AOCC) is advanced specialized work responsible for management and coordination of all functions related to the AOCC at the Fort Lauderdale-Hollywood International Airport (FLL). This includes management of console and hand-held radios as well as its auxiliary systems. The Airport Manager for AOCC should possess a thorough understanding of Federal, State, and Local regulations pertaining to Operations at a large hub commercial service airport. Duties involve tenant, governmental, and vendor relations; contract drafting, procurement, negotiations for competitive bidding of contracts associated voice and audio recording agreements; gate and ticket counter scheduling and management, security response, maintenance coordination, participation in facility design and planning; budget preparation and oversight; training, coaching and mentoring staff; implementation of company policy and procedures to staff; develop and implement programs; oversight of emergency response of assigned staff; airport emergency response planning, tabletop exercises and live drill exercises; and ensure compliance of rules and regulations by stakeholders. This position requires significant interaction with airport stakeholders and will supervise assigned Broward County Aviation Department (BCAD) staff.

Minimum Education and Experience Requirements

Requires a Bachelor's degree from an accredited college or university with major coursework in Aviation Management, Business Administration or closely related field.

Requires four (4) years in airport management appropriate including divisional programs to include planning, organizing, leading, and controlling all functions associated with an Airport Operations Control Center (AOCC). including one (1) year of supervisory experience.

Special Certifications and Licenses

• Must possess a valid Florida driver's license during employment and maintain authority to drive on County business.
• Ability to obtain and maintain a Security Identification Display Area (SIDA) Badge with a Customs Seal.

Preferences

• Master's degree in Aviation Management, Business Administration or closely related field.
• Doctorate Degree in Aviation Management, Business Administration or closely related field
• American Association of Airport Executives, Accredited Airport Executive (AAE), Certified Member (CM), or Airport Certified Employee (AAAE-ACE) in Operations, Communications or Security.
• Airports Council International (ACI) Diploma in Airport Operations
• Airports Council International Airport Professional (ACI-IAP)
• Knowledge of Airside Operations
• Experience in Operations at a Large Hub Commercial Service International Airport

Per the Code of Federal Regulations, Title 49, Part 1542, all airport employees must undergo a Criminal History Records Check (CHRC) and a Security Threat Assessment (STA) to obtain a Security Identification Display Area (SIDA) Badge, as required by the Transportation Security Administration (TSA)

SCOPE OF WORK

Duties and Responsibilities

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

• Maintain a positive, consistent and professional working relationship with respective airport stakeholders including but not limited to with Federal, County, and local government entities such as FAA, TSA, CBP, BSO, air carrier operators, fixed based operators, service providers, etc.
• Maintain the operational readiness of the AOCC functional areas to include Customer Service, Operations, Security, Gate Control, and Maintenance.
• Develop and maintain AOCC Standard Operating Procedures (SOPs).
• Conducts employee training, development, coaching and mentoring and succession planning; prepares employee performance evaluations and attends to employee issues and disciplinary matters.
• Provides oversight and management control of special projects which may include, construction and contract administration as well as daily work assignments for office and field personnel.
• Develops, implements and monitors AOCC operating and capital budget.
• Maintains accurate records of any AOCC agreements and maintains purchasing/contract benchmark dates.
• Responds to airport emergencies and coordinates emergency response training. Responds to Airport and/or County Emergency Operations Centers (EOC) as required.
• Establish, implement, oversee, collaborate and support all sections of Airport Operations to ensure that the needs of the public are served in accordance to superior levels of service.
• Attends professional and public meetings, and conferences to represent the interests of BCAD.
• Acts in place of Enterprise Assistant Director of Operations in his/her absence.
• Ability to drive on the movement and non-movement areas of the airfield is essential.
• Performs related work as assigned.

Competencies

• Decision Quality:

Makes good and timely decisions that keep the organization moving forward. Knows when to act independently and when to accelerate issues. Integrates various inputs, decision criteria, and trade-offs to make effective decisions. Typically makes good independent decisions.

• Balances Stakeholders:

Anticipates and balances the needs of multiple stakeholders. Shows a strong commitment to identifying all relevant issues and making decisions that maximize outcomes for all key stakeholders. Engages effectively with multiple stakeholders and responds with well-balanced, win-win solutions.

• Strategic Mindset:

Seeing ahead to future possibilities and translating them into breakthrough strategies. Keeps up to date on current and future industry trends and market forces and considers these when making decisions. Clearly identifies and prioritizes efforts and initiatives to have the greatest strategic impact on the organization.

• Resourcefulness:

Secures and deploys resources effectively and efficiently. Seeks best approaches to conserve resources and minimize waste. Consistently finds creative approaches and workarounds to get the work done with very constrained resources, skillfully matching the types of resources to the specific challenge.

• Plans and Aligns:

Plans and prioritizes work to meet commitments aligned with organizational goals. Stays focused on plans and improvises in response to changes, including risks and contingencies. Aligns own team's work with other workgroups'. Looks ahead to determine and obtain needed resources to complete plans.

• Optimizes Work Processes:

Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Pays close attention to a variety of metrics and benchmarks; determines both major and subtle ways to optimize processes. Swiftly resolves process breakdowns; takes steps to ensure that problems do not recur.

• Drives Results:

Consistently achieves results, even under tough circumstances. Regularly pushes self to achieve outstanding outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and significant contributions. Shows great tenacity to complete goals/initiatives in a timely way.

• Builds Effective Teams:

Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Holds constructive dialogue with the team regularly; takes multiple perspectives into account when making decisions. Commits to and prioritizes the team's decisions in most situations; conveys team spirit.

• Communicates Effectively:

Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Tailors communication content and style to the needs of others. Pays attention to others' input and perspectives, asks questions, and summarizes to confirm understanding.

• Situational Adaptability:

Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considers the needs of clients, constituents, and the organization; shifts priorities appropriately.

WORK ENVIRONMENT

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable Hazards (Work Environment)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

None.

SPECIAL INFORMATION

County Core Values

All Broward County employees strive to demonstrate the County's four core behavioral competencies.

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus: Building strong customer relationships and delivering customer-centric solutions.
• Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences: Recognizing the value that different perspectives and cultures bring to an organization.

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Americans with Disabilities Act (ADA) Compliance

Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email [e-mail] to make an accommodation request.

County-wide Emergency Responsibilities

During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

County-wide Employee Responsibilities

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.