Airport Manager

Avis Budget Group; Oklahoma City (OK); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in the car rental industry is seeking an Airport Manager to oversee operations at their Oklahoma City location. This role involves managing customer service, supervising staff, and ensuring profitability while providing excellent service. Candidates should possess a Bachelor's degree and relevant management experience, along with strong analytical and communication skills.

Benefits

Medical, Dental, Vision, Life, and Disability insurance

Voluntary benefits including auto, home, pet insurance

Tax-free transportation or parking benefits

401(k) plan with company matching

Training and professional development

Employee discounts and assistance programs

Qualifications

• At least 1 year of leadership and management experience.
• Experience in car/truck rental preferred.
• Understanding of P&L statements.

Responsibilities

• Oversee customer service activities at the rental counter.
• Plan staffing schedules based on business demands.
• Address and resolve customer complaints promptly.

Skills

Decision-making

Analytical

Communication

Organizational

Customer Service

Education

Bachelor's Degree or equivalent

Tools

MS Office

BART

O2

Job description

Job Description: Airport Manager

As an Airport Manager, you'll oversee all activities at our airport location, ensuring smooth operations, profitability, and high customer and employee satisfaction.

Responsibilities:

1. Manage activities related to customer service at the rental counter, vehicle rentals, selling additional products, and preparing vehicles for the next rental.
2. Plan and implement staffing schedules based on business demands; oversee both exempt and nonexempt staff.
3. Supervise shuttle services for customers between rental counters, vehicles, and airline terminals.
4. Address and resolve customer complaints promptly and effectively.
5. Provide statistical data on transactions and revenue.
6. Assist in preparing the annual budget.
7. Monitor gasoline pricing charges.
8. Implement HR policies.

Qualifications:

• Bachelor's Degree or equivalent required.
• At least 1 year of leadership and management experience.
• Experience in car/truck rental and knowledge of human resources, training, customer service, and operations preferred.
• Understanding of P&L statements.
• Strong decision-making, analytical, communication, organizational, and customer service skills.
• Proficiency in MS Office, BART & O2.
• Willingness to travel.

Perks:

• Medical, Dental, Vision, Life, and Disability insurance.
• Voluntary benefits including auto, home, pet insurance, and more.
• Tax-free transportation or parking benefits.
• 401(k) plan with company matching.
• Training and professional development.
• Employee discounts and assistance programs.

Avis Budget Group is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.