Airport Loyalty Specialist - Customer Experience Pro

Avis Budget Rental Locations; Lihue (HI); On-site; USD 42,000 - 49,000; Full time

Benefits offered by this job

Bi-weekly pay with commission

On-the-job training

Paid time off

Medical, dental, and other insurance

Flexible spending account

401k

Employee discounts

Job summary

Avis Budget Group in Lihue, Hawaii is hiring an on-site Customer Service Associate at our airport location. You will process rentals for loyalty program members, upsell products and services, and provide attentive, professional service that builds trust and repeat business.

The role emphasizes strong communication, a customer-first mindset, and a willingness to work outdoors. Candidates must be 18+, have a valid driver's license, and be able to sit, stand, and type for extended periods while

Qualifications

• Valid Driver’s License is required.
• Basic computer skills including typing and data entry.
• Engaging, professional personality with strong verbal communication.
• Customer-first mindset and enjoyment of working with people.
• Willingness to work outdoors and be on-site.
• Must be 18+ and legally authorized to work in the United States.

Responsibilities

• Process rentals for loyalty program members.
• Offer products and services to enhance the customer experience.
• Provide attentive, professional service to build trust and long-term loyalty.
• Ensure a seamless and personalized experience through clear communication.

Skills

Driver's License

Typing / Data entry

Verbal communication

Customer service orientation

Willingness to work outdoors

On-site availability

18+ and authorized to work in the U.S.

Job description

Avis Budget Group in Lihue, Hawaii is hiring an on-site Customer Service Associate at our airport location. You will process rentals for loyalty program members, upsell products and services, and provide attentive, professional service that builds trust and repeat business.

The role emphasizes strong communication, a customer-first mindset, and a willingness to work outdoors. Candidates must be 18+, have a valid driver's license, and be able to sit, stand, and type for extended periods while