Airport Lounge Porter

Hyde-Park-Hospitality; Hebron Estates (KY); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Sign-on bonus

Commute stipend

Job summary

Hyde Park Hospitality is hiring a Full-Time Porter for The Club lounge located at the Cincinnati/Northern Kentucky International Airport (CVG). The Porter performs a full range of duties to support lounge operations, including stocking, cleaning, and inventory tasks to ensure guest satisfaction.

The pay rate is $16.50 per hour with a $200 sign-on bonus and a $10 per day commute stipend for each day worked. Strong hospitality focus and guest service orientation are valued.

Qualifications

• Hospitality-focused, guest-oriented service mindset.
• Keeps a cheerful, courteous demeanor to ensure guest satisfaction.
• Ability to listen actively and communicate clearly.
• Demonstrates conflict resolution and problem-solving skills.

Responsibilities

• Clean and organize storage areas and follow FIFO for products.
• Maintain cleanliness and organization of all storage areas.
• Restock beverage stations, pantry, and kitchen with product to par levels.
• Put away deliveries efficiently following FIFO methods.
• Maintain receiving and temperature logs and other required logs.
• Perform inventory counts and label/date products.
• Assist with cleaning all lounge areas.

Skills

Hospitality focus

Guest experience

Active listening

Speaking

Conflict resolution

Problem solving

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time AD Lounge CVG, Hebron, KY, US

2 days ago Requisition ID: 2100

Join our team and receive a $200.00 sign-on bonus! Our team members are provided a $10.00 per day commute stipend for each day worked!

Airport Lounge Porter - Full-Time

Pay Rate: $16.50 per hour

Hyde Park Hospitality is hiring a Full-Time Porter for The Club lounge located in the Cincinnati/Northern Kentucky International Airport!

Porter Job Summary:

The Porter performs a full range of duties and responsibilities in support of the lounge operations. Puts away deliveries in an organized and efficient manner. Cleans and organizes storage areas. Performs inventory count. Stocks and rotates food items in kitchen, pantry, and bar areas following FIFO method.

Porter Basic Skills:

• Hospitality Focus – focus on guest satisfaction and providing memorable experiences. Generous, friendly, and warm spirited.
• Guest Experience- Maintains a friendly, cheerful, and courteous demeanor at all times ensuring the highest level of guest experience.
• Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking – Talking to others to convey information effectively.
• Conflict Resolution – deescalate situations in a professional and courteous manner.
• Problem Solving – develop solutions to remove obstacles to problems that may arise.

Porter Primary Job Duties:

• Clean and organize storage areas utilizing FIFO (first in first out) method and ensure compliance with food safety and storing requirements.
• Maintain cleanliness and organization of all storage areas.
• Restock beverage stations, pantry, and kitchen with product to par levels utilizing a cart to move items from storage area(s) to appropriate lounge area(s).
• Put away deliveries in an efficient and organized manner following FIFO method.
• Maintain required log sheets (receiving log, temperature logs, etc.).
• Perform inventory count.
• Label and date products.
• Assist with cleaning of all lounge areas.