Airport Kiosk Counter Agent

Budget Rent A Car of Utah; Salt Lake City (UT); On-site; USD 20,664 - 28,929; Full time

Benefits offered by this job

Lucrative incentives

Career growth opportunities

Health benefits • dental & vision

Paid time off

Paid vacation hours

Paid holidays

401K with company match

Skill development

Job summary

Budget Rent A Car of Utah in Salt Lake City is seeking energetic Kiosk Counter Agents to guide travelers through rental and return processes at Salt Lake City International Airport.

You’ll explain options, upgrades, and protections while ensuring smooth check-ins with proper documentation and vehicle inspections. Join a family-owned brand offering competitive pay, benefits, and growth opportunities. Weekend availability is required, and training is provided.

Qualifications

• High school diploma or equivalent required.
• Weekend work availability required.
• Ability to work independently with minimal supervision.
• Strong communication, problem-solving and customer service skills.
• Must have valid driver’s license with clean driving record.

Responsibilities

• Greet customers and guide through rental and return process.
• Explain rental options, upgrades and protection packages.
• Ensure smooth check-ins and documentation with vehicle inspections.
• Coordinate with fleet and service teams to keep cars ready to rent.
• Handle questions, payments, and logistics professionally.

Skills

Communication

Customer service

Problem solving

Organization

Teamwork

Education

High school diploma or equivalent

Job description

Description

We’re looking for energetic, customer-focused Kiosk Counter Agents to join our team at Salt Lake City International Airport. In this exciting role, you'll help travelers get behind the wheel quickly and confidently—whether they’re flying in for business, family visits, or mountain adventures. As well as assist customers with a smooth rental return process.

Job Type

Full-time, Part-time

Shift Information

Currently hiring for swing/second shift. Working hours 3PM-1PM and/or 4PM-12AM.

What You’ll Do

• Welcome customers with a positive attitude and guide them through the rental and return process.
• Explain rental options, upgrades, and protection packages that best fit customer needs.
• Ensure smooth check-ins and returns with accurate documentation and vehicle inspections.
• Collaborate with the fleet and service team to ensure cars are clean, fueled, and ready to rent.
• Handle customer questions, payments, and logistics with professionalism and care.

What We’re Looking For

• Strong communication, problem-solving, and customer service skills.
• Positive, outgoing personality and ability to stay organized in a busy environment.
• Previous sales or customer service experience preferred (training provided).
• Strong ability to work with little supervision.

Perks & Benefits

• Competitive pay with lucrative incentives.
• Growth and promotion opportunities within the company.
• Health, dental, and vision benefits for eligible employees.
• Paid time off.
• Paid vacation hours.
• Paid holidays.
• 401K retirement benefits with company match.
• Build your skillset.

Family owned and operated for over 45 years we are the largest car rental franchise in the United States. Hands down we have the best and most confident team in the industry. We are a global brand combined with entrepreneurial benefits. We don’t believe in many levels of hierarchy. From our corporate office to every location, each employee is essential to our operation. People are our greatest asset.

Requirements

• High school diploma or equivalent required.
• Must work weekends.
• Ability to work independently with minimal supervision.
• Ability to handle stressful situations calmly and efficiently.
• Valid driver’s license with clean driving record (no more than 2 incidents/accidents in last 3 years). If under 21 must have a clean driving record.
• Must be 18 years of age and legally authorized to work in the United States.
• Hiring is contingent on passing a complete background check and drug screen.

Salary Description

$18/hr. + incentives