Airport Food Service General Manager – Lead & Develop Team

Plum GPMM Tersylbran JV LLC; Omaha (NE); On-site; USD 60,000 - 70,000; Full time

Job summary

Plum Market at Eppley Airfield in Omaha, NE seeks a General Manager to lead daily operations of the food service bar, deliver exceptional guest service, and drive financial performance in a fast-paced airport environment.

The role requires 3–5 years of management experience, strong leadership and communication skills, ServSafe certification, and the ability to work flexible hours including mornings, evenings, weekends and holidays. Salary range $60,000 to $70,000 annually.

Qualifications

• 3–5 years of management experience in food service, retail, or hospitality.
• Proven success managing high-volume operations and leading diverse teams.
• Excellent communication, problem-solving, and organizational skills.
• Knowledge of inventory systems and basic financial reports.
• Ability to work a flexible schedule including early mornings, evenings, weekends, and holidays.
• Must pass background check and obtain airport badging.
• Experience in airport or transportation hub environments.
• ServSafe or equivalent certification.
• Familiarity with point-of-sale and back-office systems.

Responsibilities

• Oversee daily operations of the food bar, ensuring smooth, efficient, and guest-focused service.
• Lead, coach, and develop a high-performing team through training, motivation, and accountability.
• Ensure compliance with airport regulations and food safety standards.
• Maintain accurate inventory, control costs, and monitor product rotation and stocking procedures.
• Schedule and manage Team Member shifts to ensure optimal coverage and labor efficiency.
• Resolve guest concerns and feedback in a timely and professional manner.
• Monitor financial performance and drive results through attention to margin, labor, and waste reduction.
• Partner with leadership and support teams to meet operational goals and implement best practices.
• Maintain cleanliness, safety, and security standards throughout the location.
• Represent Plum Market values and service standards to guests, vendors, and airport partners.

Skills

Management experience

People leadership

Communication

Problem-solving

Organizational skills

Ability to pass background check

Flexible schedule

Food service/retail/hospitality

Airport/transport hub experience

Food safety practices

Education

ServSafe certification

Tools

POS systems

Back-office systems

Inventory systems

Job description

Plum Market at Eppley Airfield in Omaha, NE seeks a General Manager to lead daily operations of the food service bar, deliver exceptional guest service, and drive financial performance in a fast-paced airport environment.

The role requires 3–5 years of management experience, strong leadership and communication skills, ServSafe certification, and the ability to work flexible hours including mornings, evenings, weekends and holidays. Salary range $60,000 to $70,000 annually.